Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ricky Liuchan

Escondido,CA

Summary

Former college athlete, equipped with excellent communication skills consistently maintains detailed logs of important events. Skilled in problem-solving and conflict resolution with knowledge of law enforcement investigations. Trustworthy and committed to honest interactions with supervisors, employees and customers.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Field Training Officer (Palomar Medical Center's)

Allied Universal Security Services
Escondido
01.2024 - Current
  • Provided instruction and guidance to newly assigned personnel in the field.
  • Organized and implemented weekly training sessions for field staff.
  • Responded quickly to emergency situations utilizing appropriate defensive tactics in order to protect clients from harm.
  • Developed training plans for subordinate team members on operational tactics and techniques.
  • Tracked team statistics throughout the season in order to measure overall success rate of different defensive tactics employed by the team.
  • Engaged in crisis intervention techniques when appropriate to de-escalate situations involving agitated or violent behavior from patients.
  • Developed and monitored progress of individual trainees through regular assessment evaluations.
  • Conducted on-site visits with new employees to ensure compliance with company policies and procedures.
  • Demonstrated proper use of equipment, tools, and safety protocols to ensure safe working conditions.
  • Evaluated employee performance during exercises and drills to identify areas needing improvement or additional training.
  • Assisted in recruiting, interviewing, and selecting qualified personnel for field positions.
  • Maintained records of all training activities, including attendance, completion status, feedback forms.
  • Created written reports summarizing results from assessments and other data collected during field training programs.
  • Facilitated monthly meetings with supervisors to discuss training issues or needs related to their departments.
  • Identified potential problems that may arise due to lack of knowledge or experience among trainees prior to their deployment in the field environment.
  • Collaborated with other departments regarding best practices in order to maintain a high standard of excellence throughout the organization's operations.
  • Reviewed operational documents such as Standard Operating Procedures prior to implementation by trainees in order to ensure accuracy.
  • Responded quickly when called upon for assistance during emergency situations involving inexperienced personnel.
  • Mentored specific employees on areas in need of improvement.
  • Created and utilized successful lesson plans to train on outlined material.
  • Determined training needs and developed related classes.
  • Coached, mentored and trained staff members on departmental policies, procedures and protocols.
  • Assessed employee performance through observation, feedback and testing.
  • Organized classroom activities and group exercises that encouraged active participation from trainees.
  • Designed training schedules for new and existing employees.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Security Lead (Palomar Hospital)

Allied Universal Security Services
Escondido, CA
03.2022 - 12.2023
  • Conducted regular risk assessments to identify threats and vulnerabilities in the network infrastructure.
  • Recorded required data for incident reports and files.
  • Supervised property entrances and exits and monitored employee safety.
  • Provided security team leadership and contributed to on-call duties.
  • Secured premises and personnel by patrolling property and monitoring surveillance cameras.
  • Monitored entire facility using CCTV while simultaneously performing dispatch duties.
  • Managed security staff schedules for shifts, minimizing overtime costs.
  • Led security team and contributed to on-call shifts.
  • Inspected posts and met with subordinates to outline tasks and responsibilities.
  • Communicated and enforced compliance with state and local laws while emphasizing company standards of professionalism and safety.
  • Led and directed investigations of accidents, thefts and property loss on premises.
  • Provided friendly and professional assistance to employees, visitors and customers.
  • Identified suspicious activity to determine appropriate response.
  • Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
  • Escorted individuals requiring personal protection to provide safe transport to specified locations.

Security Dispatcher/Emergency Department Specialist

Blackstone Consulting Inc
San Marcos, CA
04.2023 - 08.2023
  • Assigned security personnel to various posts, ensuring adequate coverage of the premises.
  • Monitored CCTV surveillance systems and responded to alarms.
  • Assisted with access control by verifying visitors' identification and granting access as necessary.
  • Communicated regularly with security personnel to ensure safety protocols were followed.
  • Maintained logs of all events occurring onsite, including any disturbances or criminal activity.
  • Responded promptly to emergency situations, such as medical emergencies or fires, dispatching appropriate personnel in a timely manner.
  • Coordinated with law enforcement agencies in response to reported crimes and other security-related incidents.
  • Collaborated with other departments, such as maintenance or housekeeping staff, regarding safety issues or changes that might affect security operations.
  • Provided guidance to other departments on how to best utilize the services of the department.
  • Responded quickly to emergency situations utilizing appropriate defensive tactics in order to protect clients from harm.

Security Professional (Palomar Hospital)

Allied Universal Security Services
Escondido, CA
03.2022 - 03.2022
  • Provided friendly and professional assistance to employees, visitors and customers.
  • Searched bags manually to identify prohibited items and contraband.

Clean Room Technician

Thomas & Company
Carlsbad, CA
01.2022 - 01.2022
  • Performed daily cleaning and disinfecting of the cleanroom environment according to standard operating procedures.
  • Maintained detailed records of all activities performed in the cleanroom environment.
  • Provided technical support for production operations in a classified environment.

Park Ranger Specialist

City Of Escondido
Escondido, CA
11.2020 - 04.2021
  • Provided visitors with information about park programs, facilities, and services.
  • Supervised the development of interpretive materials for use in public education programs.
  • Conducted safety inspections and ensured compliance with regulations.
  • Maintained records of all park activities and incidents.
  • Inspected trails for hazards or maintenance issues and performed necessary repairs.
  • Enforced park rules and regulations to maintain a safe environment for visitors.
  • Responded to emergency situations involving visitors or wildlife on-site.
  • Provided assistance to visitors regarding camping permits, reservations, fees.
  • Patrolled trails and enforced adherence to park safety rules and regulations to prevent injuries and accidents among visitors.
  • Delivered emergency aid to hikers overcome by heat and exhaustion and contacted paramedics for hospital transport.
  • Performed search and rescue missions and led teams to find lost and stranded visitors quickly and effectively.
  • Maintained updated knowledge through continuing education and advanced training.
  • Ensured proper enforcement of safety regulations and laws.

Parking Attendant

City Of Escondido
Escondido, CA
08.2019 - 11.2020
  • Greeted customers and provided information about parking fees, regulations and services.
  • Monitored entrances, exits and lots to ensure compliance with parking policies.
  • Collected payments for parking fees from customers.
  • Directed traffic flow within the lot as needed to maintain safety and orderliness.
  • Cleaned up litter in designated areas as needed throughout shift.
  • Performed minor maintenance tasks such as changing light bulbs, cleaning signs.
  • Assisted other staff members with various duties as requested by management.
  • Observed safety protocols at all times while performing job duties.

Sales Consultant

LA Fitness
San Marcos, CA
07.2019 - 07.2019
  • Developed and maintained relationships with clients to increase sales revenue.
  • Provided detailed product information to customers, including features, prices, and availability.
  • Organized special events such as seminars or workshops to promote products.
  • Worked with fellow sales team members to achieve group targets.

Education

High School Diploma -

Mission Hills High School
San Marcos, CA
06-2014

Some College (No Degree) -

Palomar College
San Marcos, CA

Some College (No Degree) -

Oregon State University
Corvallis, OR

Skills

  • Integrity and Honesty
  • Patience and Empathy
  • Physical Fitness
  • De-Escalation Techniques
  • Psychological assessments understanding
  • Cultural Awareness
  • Report Writing
  • Community Engagement
  • Emergency planning
  • Defense and Arrest Tactics (DAAT)
  • Search and seizure laws familiarity

Certification

PC 832 Laws of Arrest, Search & Seizure (Riverside County Sheriffs)

PERT Psychiatric Emergency Response Team (three-day academy)

Hazwoper 24 safety Training (RRS Patient Decontamination)

Timeline

Field Training Officer (Palomar Medical Center's)

Allied Universal Security Services
01.2024 - Current

Security Dispatcher/Emergency Department Specialist

Blackstone Consulting Inc
04.2023 - 08.2023

Security Lead (Palomar Hospital)

Allied Universal Security Services
03.2022 - 12.2023

Security Professional (Palomar Hospital)

Allied Universal Security Services
03.2022 - 03.2022

Clean Room Technician

Thomas & Company
01.2022 - 01.2022

Park Ranger Specialist

City Of Escondido
11.2020 - 04.2021

Parking Attendant

City Of Escondido
08.2019 - 11.2020

Sales Consultant

LA Fitness
07.2019 - 07.2019

High School Diploma -

Mission Hills High School

Some College (No Degree) -

Palomar College

Some College (No Degree) -

Oregon State University
Ricky Liuchan