Summary
Overview
Work History
Education
Skills
Certification
Timeline
WORKFORCE READINESS
Generic

Ricky McILwain

Madison,AL

Summary

Dynamic and dedicated professional with a strong background in customer service and food preparation, honed at Wendy's and McDonald's. Proven ability to enhance team performance and maintain high standards of cleanliness and safety. Skilled in cash handling and fostering positive relationships, ensuring a welcoming environment for all guests.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Team Member/Cashier

Wendys Restaurant
07.2024 - Current
  • Provided excellent customer service by promptly addressing inquiries and fulfilling orders.
  • Maintained cleanliness and organization in dining area, ensuring a welcoming environment for guests.
  • Operated kitchen equipment safely and efficiently while preparing food items according to company standards.
  • Collaborated with team members to ensure smooth operations during peak hours and high-volume service periods.

Line Cook/Food Preparation Worker

McDonald's
06.2022 - 06.2024
  • Prepared and cooked menu items according to quality standards and procedures.
  • Maintained cleanliness and organization of kitchen stations to ensure food safety compliance.
  • Collaborated with team members to optimize workflow during peak service times.
  • Trained new staff on food preparation techniques and operational protocols.

Education

East Limestone High School
Athens, AL
05-2025

Skills

  • Customer service
  • Positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Clear communication
  • Cash handling
  • Cleaning
  • Following instructions
  • Workplace safety
  • Money handling
  • Computer skills
  • Organizing work stations
  • Training and mentoring
  • Relationship building

Certification

WORKFORCE READINESS

Timeline

Team Member/Cashier

Wendys Restaurant
07.2024 - Current

Line Cook/Food Preparation Worker

McDonald's
06.2022 - 06.2024

East Limestone High School

WORKFORCE READINESS

LEADERSHIP TRAINING, WORK KEYS, HARASSMENT CLASS

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Ricky McILwain