Summary
Overview
Work History
Education
Skills
Certification
Degree
Relevantcoursework
Work Availability
Accomplishments
Languages
Timeline
BusinessAnalyst

Ricky Moore

Covington,GA

Summary

Results-driven health professional with 15+ years of experience in developing, implementing, and evaluating health education programs. Expertise in enhancing patient outcomes and program efficiency through innovative strategies. Skilled in outreach, program publicity, and comprehensive health training.

Overview

15
15
years of professional experience
5
5
Certification

Work History

Senior Analyst Health/Wellness Coach

Aetna
01.2022 - Current
  • Initiate operational data analysis to assist in developing key coaching operational KPI metrics and benchmarks, resulting in a 20% increase in overall program efficiency
  • Establish and track metrics to measure the effectiveness of wellness programs, leading to a 30% reduction in employee health claims
  • Design and implement physical activity programs that improved participant cardiovascular fitness by 20%, flexibility by 15%, and overall strength/endurance by 25%
  • Evaluate business operations and support performance improvement initiatives, contributing to a 10% cost reduction in operational expenses
  • I moderated 'My Health Chat' for a Fortune 100 company, engaging over 20,000 users and increasing user satisfaction scores by 35%

Health Care Consultant

Aetna
01.2017 - 01.2022
  • Streamlined care solutions that improved member health outcomes by 20% while reducing overall healthcare costs by 10%
  • Improved health program participation rates by 25% through targeted wellness campaigns and personalized coaching strategies
  • Developed and promoted online and digital tools, resulting in a 25% increase in member engagement and utilization of services
  • Optimized evidence-based practices to inform coaching strategies, resulting in a 25% improvement in member health outcomes

Health & Wellness Coach

Aetna
01.2010 - 01.2017
  • Provided health education and disease management support to over 1000 individuals, achieving a 90% satisfaction rate in member feedback surveys
  • Increased health insurance plan utilization by 18% through effective member education and support
  • Developed and implemented customized health and wellness plans for members, leading to a 25% increase in member adherence and goal achievement
  • Utilized motivational interviewing and behavior change techniques, achieving a 30% reduction in member-reported barriers to adopting healthier habits

Education

Master of Science - Information Technology with Emphasis in Cybersecurity

Capella University
Minneapolis, Minnesota

Bachelor of Science - Health Education with Emphasis in Exercise Physiology

Georgia College and State University
Milledgeville, GA

Skills

  • Health Risk Assessment
  • Healthcare Data Analytics
  • Resource Allocation
  • Project Management
  • Tele-Health
  • Facility Management
  • Strategic Planning
  • Staff Development
  • Conflict Management
  • Fitness Coaching
  • Health and Wellness Coaching
  • HIPAA Regulations Adherence
  • Population Health Management
  • Community Outreach and Engagement
  • Financial Management
  • Client Relationship Management
  • Chronic Illness Oversight
  • Health Education Delivery

Certification

  • NSA Information Assurance & Cybersecurity Badge
  • Certified Personal Trainer
  • Certified Health & Wellness Coach
  • Diploma in Sports & Exercise Nutrition, Shaw Academy
  • Certified Tobacco Cessation Specialist
  • Certified Group Fitness Instructor
  • Certified BLS Instructor

Degree

MSc

Relevantcoursework

  • Network Security
  • Cryptography
  • Cyber Threat Intelligence
  • Security Policies and Governance
  • Incident Response and Forensics
  • Advanced Malware Analysis
  • Cloud Security

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with team of 10 in the development of No Stress No Stigma.
  • Achieved a 20% increase in client retention by completing personalized wellness plans and regular progress tracking with accuracy and efficiency.
  • Achieved improved client outcomes in weight management through effectively helping with nutrition guidance and creating custom fitness routines.
  • Supervised a team of 9 wellness coaches, ensuring consistent client support and motivation, while fostering a collaborative and goal-oriented environment.

Languages

English
Native language

Timeline

Senior Analyst Health/Wellness Coach

Aetna
01.2022 - Current

Health Care Consultant

Aetna
01.2017 - 01.2022

Health & Wellness Coach

Aetna
01.2010 - 01.2017

Master of Science - Information Technology with Emphasis in Cybersecurity

Capella University

Bachelor of Science - Health Education with Emphasis in Exercise Physiology

Georgia College and State University

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Ricky Moore