Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ricky Morisseau

Miami,FL

Summary

Safety-conscious security team member with excellent communication skills and eye for detail. Physically dexterous to monitor premises through advanced security cameras. Skilled at handling and resolving conflicts professionally.

Overview

6
6
years of professional experience

Work History

Security Guard

Best
01.2022 - Current
  • Responded quickly to emergency situations to assess and deflect issues.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.

Cleaning Crew Supervisor

Angie’s Cleaning Services
11.2022 - 02.2023
  • Maintained adequate supplies of cleaning materials and equipment and placed orders to conserve stock levels.
  • Established routine inspections to monitor standards of cleanliness and developed and implemented improvement methods to meet evolving business needs.
  • Increased employee performance through effective supervision and training.
  • Worked with front desk to respond promptly to all guest requests.
  • Conducted regular room inspections to verify compliance with housekeeping standards.

Server

Hard Rock Hotel
02.2020 - 03.2022
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Answered customers' questions, recommended items, and recorded order information.
  • Explained menu items and suggested appropriate options for food allergy concerns.

Warehouse Associate

Amazon
05.2018 - 03.2021
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
  • Collaborated with various departments to manage timely delivery of orders and avoid delays.
  • Checked packages and merchandise for damage and notified vendors.

Retail Store Associate

Red White & Blue Thrift Store
07.2018 - 07.2019
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Located merchandise across various stores to address customer needs.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Logged reports, expenses, receipts, and sales in company database.
  • Increased sales and customer satisfaction through personalized servicing.
  • Provided product demonstrations to highlight features, benefits and value.

Cashier Team Lead

Dunkin' Donuts
01.2017 - 05.2019
  • Managed staffing levels to provide optimal support for cash register operations.
  • Resolved escalated customer disputes with special actions such as discounts.
  • Increased customer loyalty and retention.
  • Communicated with customers and team members to solve problems.
  • Mentored new team members on POS system operation, customer service strategies, and sales goals.

Delivery Driver

GoPuff
06.2020 - Current
  • Loaded and unloaded various delivery vehicles with correct order and balancing.
  • Inspected load security and checked for damages.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Managed customer inquiries and complaints in polite and professional manner.

Education

Associate Degree - Criminal Justice

Miami Dade College
Miami, FL
06.2019

High School - Accounting

William H. Turner Technical Arts High School
Miami, FL
06.2017

Skills

  • Firearms Expertise
  • System Inspection and Maintenance
  • Customer Satisfaction
  • Issue Identification
  • Facility and Grounds Patrol
  • Independent Judgement

Languages

French
Limited Working
Spanish
Elementary

Timeline

Cleaning Crew Supervisor

Angie’s Cleaning Services
11.2022 - 02.2023

Security Guard

Best
01.2022 - Current

Delivery Driver

GoPuff
06.2020 - Current

Server

Hard Rock Hotel
02.2020 - 03.2022

Retail Store Associate

Red White & Blue Thrift Store
07.2018 - 07.2019

Warehouse Associate

Amazon
05.2018 - 03.2021

Cashier Team Lead

Dunkin' Donuts
01.2017 - 05.2019

Associate Degree - Criminal Justice

Miami Dade College

High School - Accounting

William H. Turner Technical Arts High School

Similar Profiles

CREATE PROFILE
Ricky Morisseau