Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Richard Nardoni

Glen Carbon,IL

Summary

Dynamic professional with a strong work ethic and exceptional customer service skills, recognized at Bikhaus Land Management for enhancing customer retention and satisfaction. Proven ability in project planning and equipment maintenance, fostering lasting relationships while training new team members. Committed to delivering tailored solutions and maintaining high standards in service quality.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Lawn Care Technician

Bikhaus Land Management
03.2020 - 05.2025
  • Increased customer retention through exceptional communication skills and dedication to addressing concerns promptly.
  • Boosted customer satisfaction by providing timely and efficient lawn care services tailored to individual needs.
  • Maintained and serviced lawn care equipment to enhance longevity.
  • Assisted in the training of new team members, sharing valuable knowledge and expertise in lawn care techniques.
  • Developed lasting customer relationships and grew network over time.

Delivery Driver

BL Logistics
01.2018 - 03.2019
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Loaded truck and properly secured items to prevent damage for deliveries.

Meat Clerk

Market Basket
03.2013 - 12.2017
  • Collaborated with team members to achieve a well-stocked, clean, and organized work environment.
  • Cut meats to customer specifications and answered questions about specialty products.
  • Kept meat cases fully stocked, clean and properly labeled to allow customers to find products quickly.
  • Prepared and packaged meat products by cutting and grinding meat to customer specifications.
  • Used strong communication skills to address customer inquiries or concerns promptly and professionally.

Education

CCNA - Computer Networking

Southwestern Illinois College
Belleville, IL
05.2025

High School Diploma -

Edwardsville Highschool
Edwardsville, IL
12.2012

Skills

  • Strong work ethic
  • Customer service
  • Project planning

Certification

CCNA

Timeline

Lawn Care Technician

Bikhaus Land Management
03.2020 - 05.2025

Delivery Driver

BL Logistics
01.2018 - 03.2019

Meat Clerk

Market Basket
03.2013 - 12.2017

CCNA - Computer Networking

Southwestern Illinois College

High School Diploma -

Edwardsville Highschool
Richard Nardoni