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Results-oriented professional with extensive experience at BMO, specializing in data management and cross-functional collaboration. Demonstrated success in improving accountability through effective TMR follow-ups and compliance updates. Proficient in Service Now and capable of managing multiple projects under tight deadlines, consistently delivering high-quality results.

QUALITY ASSURANCE ANALYST PROVEN EXPERTISE MOBILIZING TEAM PLAYER SUPERIOR QUALITY Accomplished QA expert with 10+ years’ experience and a solid track record of success in leveraging a breadth of expertise to spearhead end-to-end testing activities across various business lines and environments, enabling the on-time, on-budget release of high-quality products. Proficient analytical thinker using excellent organizational skills to strategize and oversee the implementation of multiple concurring tasks and initiatives, all the while influencing decision makers to gain buy-in around innovative solutions optimizing processes and resource usage. Engaging Team Player recognized for navigating effectively across all levels and functions of the organization to align activities with the established vision, fostering cross-functional collaboration for the resolution of complex issues, and mobilizing teams around a culture of excellence.

Experienced telecommunication installation and repair technician with work history setting up, repairing, and configuring Coax and Epon lines and equipment. Installing home security systems for residential customers. Talented at building relationships with customers and solving problems with little oversight. Excellent communication and planning skills.

Proven leader in the telecommunications construction sector, with a track record of elevating project completion rates and enhancing team productivity in telecommunications. Skilled in crew leadership and critical thinking, I excel in maintaining workplace safety and ensuring quality control. My expertise in equipment operation and effective communication has consistently met employer expectations.

Ricky Vo

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Senior Telecommunications Technician/Foreman/Integrator

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Senior Telecommunications Technician/Foreman/Integrator

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