Ricky Walden
Port Orange
Summary
Dedicated insurance professional with extensive experience in client advisement and document compliance. Proven ability to build strong relationships and ensure client satisfaction in the insurance industry.
Overview
42
42
years of professional experience
Work History
Insurance Agent
Allstate Corp
Burr Ridge
05.1992 - 10.2015
- Advised clients on insurance coverage options and policy selections.
- Processed policy applications and ensured accurate documentation compliance.
- Cultivated client relationships to enhance retention and satisfaction.
- Conducted regular follow-ups with clients to address inquiries or concerns.
- Informed customers about importance of adequate insurance coverage to promote informed decision-making.
- Prepared documents such as applications, endorsements, renewals, cancellations, or other forms required by law or company procedures.
- Developed relationships with new clients through cold calling and referrals from existing customers.
- Provided exceptional service by clearly explaining document details to ensure customer understanding.
Senior Operator Industrial Production
Mars Incorporated
Chicago
03.1974 - 05.2010
- Coordinated cross-departmental efforts for scheduling, inventory management, and product quality control to ensure seamless operations.
- Ensured production of quality products through efficient palletizing, packaging, and assembling of finished items.
- Observed safe work practices and conducted safety inspections to reduce workplace accidents.
- Mitigated health and safety risks by strictly adhering to safety protocols and PPE requirements.
- Operated hand trucks and forklifts for unloading and loading items in warehouse.
- Received incoming shipments and reviewed contents against purchase order for accuracy.
Education
GED -
Trition Collage
River Grove, IL01-1977
Skills
- Licensed insurance agent
- Life insurance
- Private insurance
- Regulatory compliance
- Document compliance
- Risk assessment
- Insurance program management
- Client advisement
- Client assessment
- Client education
- Customer relationship management
- Sales strategy
- Prospect engagement
- Customer service
- Customer follow-up
- Negotiation abilities
- Policy writing
Timeline
Insurance Agent
Allstate Corp
05.1992 - 10.2015
Senior Operator Industrial Production
Mars Incorporated
03.1974 - 05.2010
GED -
Trition Collage