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Ricky Walden
Production
Port Orange,FL
Summary
Dedicated insurance professional with extensive experience in client advisement and document compliance. Proven ability to build strong relationships and ensure client satisfaction in the insurance industry.
Professional insurance specialist with track record of delivering client-focused solutions and driving positive outcomes. Adept at navigating complex policies, risk assessment, and customer relationship management. Strong team collaborator, adaptable to changing needs, and consistently reliable in achieving organizational goals. Skilled in sales strategies, policy analysis, and client advisory services.
Insurance professional with extensive experience in providing personalized insurance solutions. Recognized for ability to build strong client relationships and deliver exceptional service. Focused on team collaboration and adapting to changing needs. Skills include risk analysis, policy development, and effective communication.
Experienced with client needs analysis and insurance policy customization. Utilizes risk management strategies to offer optimal coverage solutions. Knowledge of industry regulations and maintaining high standards of customer service.
Overview
42
42
years of professional experience
Work History
Insurance Agent
Allstate Corp
Burr Ridge, Illinois
05.1992 - 10.2015
- Advised clients on insurance coverage options and policy selections.
- Processed policy applications and ensured accurate documentation compliance.
- Cultivated client relationships to enhance retention and satisfaction.
- Conducted regular follow-ups with clients to address inquiries or concerns.
- Informed customers about importance of adequate insurance coverage to promote informed decision-making.
- Prepared documents such as applications, endorsements, renewals, cancellations, or other forms required by law or company procedures.
- Developed relationships with new clients through cold calling and referrals from existing customers.
- Provided exceptional service by clearly explaining document details to ensure customer understanding.
IMT ( EMT ) Industrial Medical Technician
Mars Incorporated
Chicago, IL
02.1988 - 05.2010
- Provided emergency medical care to patients in high-pressure situations.
- Administered lifesaving interventions and medications based on patient assessments.
- Collaborated with healthcare professionals to coordinate patient transport and treatment plans.
- Monitored vital signs and documented patient information accurately during emergencies.
- Conducted regular equipment checks to ensure readiness for emergency situations.
- Implemented process improvements that increased operational efficiency during emergency calls.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
Senior Operator Industrial Production
Mars Incorporated
Chicago, Illinois
03.1974 - 05.2010
- Coordinated cross-departmental efforts for scheduling, inventory management, and product quality control to ensure seamless operations.
- Ensured production of quality products through efficient palletizing, packaging, and assembling of finished items.
- Observed safe work practices and conducted safety inspections to reduce workplace accidents.
- Mitigated health and safety risks by strictly adhering to safety protocols and PPE requirements.
- Operated hand trucks and forklifts for unloading and loading items in warehouse.
- Received incoming shipments and reviewed contents against purchase order for accuracy.
Education
GED -
Trition Collage
River Grove, IL01-1977
Skills
- Licensed insurance agent
- Life insurance
- Private insurance
- Regulatory compliance
- Document compliance
- Risk assessment
- Insurance program management
- Client advisement
- Client assessment
- Client education
- Customer relationship management
- Sales strategy
- Prospect engagement
- Customer service
- Customer follow-up
- Negotiation abilities
- Policy writing
- Professionalism and ethics
- Quotes and sales
Timeline
Insurance Agent
Allstate Corp
05.1992 - 10.2015
IMT ( EMT ) Industrial Medical Technician
Mars Incorporated
02.1988 - 05.2010
Senior Operator Industrial Production
Mars Incorporated
03.1974 - 05.2010
GED -
Trition Collage
Education and Training
other
Saved Mars candy $ 200000 dollars when hah to convert Milky Way Cream to Snickers Cream
The person on second shift over made cream for Milky Way run . Third thousand gallons I had to convert the milk mix To Snickers Cream . Because Milky Way Cream has HVO and Snickers has butter . Converted in ten thousand gallons at a time