Ricky Young

• Increased efficiency in the parts department by implementing an improved inventory management system.
• Streamlined the ordering process for faster and more accurate deliveries, resulting in higher customer satisfaction.
• Developed strong relationships with suppliers to negotiate better pricing, ultimately reducing costs for the company.
• Managed a team of technicians, providing training and support to improve their performance and productivity.

• Improved customer satisfaction by implementing efficient service processes and streamlining communication channels.
• Developed and executed strategic plans for service delivery, resulting in increased efficiency and reduced costs.
• Led a team of service professionals, providing mentorship and guidance to enhance performance and achieve objectives.
• Collaborated with cross-functional teams to identify opportunities for process improvement, reducing downtime and increasing productivity.

• Improved customer satisfaction by implementing streamlined service processes and staff training programs.
• Reduced service downtime for clients by proactively addressing potential issues and maintaining clear communication channels.
• Managed a team of technicians, ensuring timely completion of projects and high-quality workmanship.
• Implemented inventory management systems to reduce costs and increase efficiency in the service department.

Managing service shop and parts department.

• Managed a team of technicians, ensuring timely completion of projects and high-quality workmanship.
• Worked effectively in fast-paced environments.
• Managed time efficiently in order to complete all tasks within deadlines.
• Passionate about learning and committed to continual improvement.