Rico Ernest
Norfolk,VA
Summary
Dynamic and self-motivated professional with experience at Amazon, excelling in packaging and labeling while ensuring compliance with safety standards. Proven ability to enhance customer satisfaction through effective communication and teamwork. Recognized for maintaining organized workspaces and implementing quality control measures to uphold high food standards in fast-paced environments.
Overview
18
18
years of professional experience
Work History
Warehouse Worker
Amazon
10.2020 - 11.2024
- Assisted with food preparation to ensure timely service during peak hours.
- Maintained cleanliness of workstations to adhere to health and safety standards.
- Enhanced customer experience by providing prompt and friendly service.
- Supported team members in achieving daily operational goals.
- Operated kitchen equipment safely and effectively under supervision.
- Responded to customer inquiries and resolved issues in a professional manner.
- Coordinated with coworkers to streamline food assembly processes.
- Ensured compliance with safety regulations throughout all work activities.
- Implemented quality control measures to uphold food standards.
- Adapted quickly to changing tasks and priorities in a fast-paced environment.
- Delivered consistent service quality by following established procedures.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
Mover
Givens
09.2015 - 10.2018
- Assisted in organizing and maintaining inventory of moving supplies and equipment.
- Executed safe loading techniques to maximize space and minimize damage during transport.
- Collaborated with team members to ensure timely and efficient completion of moving tasks.
- Adapted to various moving environments, demonstrating flexibility and problem-solving skills.
- Ensured all safety protocols were followed during loading, unloading, and transportation of goods.
- Provided exceptional customer service by addressing client questions and concerns during moves.
- Facilitated clear communication among team members to enhance coordination and efficiency.
- Implemented effective packing strategies to safeguard fragile items during transit.
- Maintained accurate documentation of inventory and moving schedules for client records.
- Responded to on-site challenges with quick, effective solutions to ensure customer satisfaction.
- Utilized hand trucks and dollies to transport heavy items safely and efficiently.
- Ensured cleanliness and organization of moving trucks before and after each job.
- Worked closely with team members to develop efficient strategies for completing moves within designated timeframes.
- Loaded and unloaded trucks with customer possessions or merchandise weighing up to Number lbs.
- Moved furniture and boxes using utility dolly and truck ramp.
Crew Member
Arby's Restaurant
05.2007 - 08.2015
- Assisted with food preparation to ensure timely service during peak hours.
- Maintained cleanliness of workstations to adhere to health and safety standards.
- Enhanced customer experience by providing prompt and friendly service.
- Supported team members in achieving daily operational goals.
- Operated kitchen equipment safely and effectively under supervision.
- Responded to customer inquiries and resolved issues in a professional manner.
- Coordinated with coworkers to streamline food assembly processes.
- Ensured compliance with safety regulations throughout all work activities.
- Implemented quality control measures to uphold food standards.
- Adapted quickly to changing tasks and priorities in a fast-paced environment.
- Delivered consistent service quality by following established procedures.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
Skills
- Packaging and labeling
- Picking and packing
- Self-motivated and disciplined
- Cleaning and organizing
Timeline
Warehouse Worker
Amazon
10.2020 - 11.2024
Mover
Givens
09.2015 - 10.2018
Crew Member
Arby's Restaurant
05.2007 - 08.2015