Rico Hall
Anna,TX
Summary
Dependable Water Meter Technician with strong communication skills and a focus on teamwork. Expertise in conducting inspections, troubleshooting meter issues, and analyzing data trends to enhance service quality and accuracy. Ready to contribute to improved customer experiences.
Skilled courier/delivery driver seeking to leverage acquired knowledge and work experience into entry to mid-level positions. Excellent experience in business deliveries, leadership, and time management. Adaptable to changing priorities while maintaining a positive attitude and strong work ethic. Always willing to learn new skills and take on more responsibility. Excels at building trusting relationships with management, customers, and colleagues. Enthusiastic, resourceful, flexible, dependable, and personable.
Overview
6
6
years of professional experience
Work History
Water Meter Technician
City of Frisco
Frisco, TX
01.2024 - 06.2025
- Conducted routine inspections and maintenance of water meters to ensure accurate readings.
- Installed and repaired water meters, utilizing appropriate tools and safety protocols.
- Collaborated with team members to troubleshoot and resolve meter-related issues efficiently.
- Documented meter readings and maintenance activities in compliance with city regulations.
- Analyzed data trends from meter readings to identify discrepancies and improve accuracy.
- Improved customer satisfaction by promptly addressing and resolving water meter-related service issues.
- Answered questions regarding meter readings and deescalated situations regarding tickets or other information.
- Repaired non-functioning meters and tested to verify operational status.
- Checked for leaks or damage to identify and report potential issues affecting service quality or billing accuracy.
- Utilize GPS technology to locate customers accurately and avoid delays.
- Educated customers to provide information on energy conservation techniques.
Maintenance Technician
City Of Plano
Plano, TX
06.2023 - 01.2024
- Install and maintain traffic signs (regulatory, warning, guide)
- Apply pavement markings (lines, symbols, crosswalks)
- Operate striping and marking equipment
- Ensure compliance with MUTCD / local standards
- Perform site measurements and layout
- Conduct inspections and repairs
- Follow safety and traffic control procedures
Store Driver
Spec's Wines, Spirits, and Finer Foods
McKinney, TX
07.2022 - 04.2023
- Delivered products efficiently while adhering to safety and compliance regulations.
- Conducted pre-trip inspections to ensure vehicle safety and reliability.
- Maintained accurate delivery logs and records for inventory management.
- Communicated effectively with customers regarding delivery schedules and requirements.
- Navigated routes using GPS technology to optimize delivery times.
- Assisted with loading and unloading products, ensuring proper handling procedures were followed.
- Adapted quickly to changing schedules and customer needs during deliveries.
- Collaborated with warehouse staff to streamline order fulfillment processes.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
Stand-Up Fort Lift Operator
Encore Wire
McKinney, TX
08.2020 - 12.2020
- Operated stand-up forklift to efficiently transport materials within warehouse environment.
- Conducted routine safety checks on equipment to ensure compliance with operational standards.
- Collaborated with team members to optimize loading and unloading processes for improved workflow.
- Maintained accurate inventory records through regular cycle counts and data entry in warehouse management system.
- Implemented best practices for material handling, enhancing overall workplace safety and efficiency.
- Monitored stock levels and reported discrepancies to support inventory management efforts.
- Reduced workplace accidents with thorough safety checks of forklift equipment before each shift.
Courier Contractor
Stat Overnight Delivery, Medical Industry
Richardson, TX
03.2019 - 11.2019
- Delivered medical supplies promptly, ensuring adherence to strict regulatory standards.
- Operated delivery vehicle safely, maintaining compliance with traffic regulations and safety protocols.
- Collaborated with healthcare facilities to coordinate pickup and drop-off schedules efficiently.
- Managed inventory of medical items, confirming accuracy for each delivery assignment.
Education
High School Diploma -
Plano West Sr High
Plano, TX06-2014
Skills
- Pressure testing
- Valve maintenance
- Safety procedures
- Utility locating
- Exceptional skills in city, intercity, and interstate navigation Thorough understanding of traffic laws and ability to “think fast on your feet” Proven ability to drive heavy vehicles for long hours Outstanding communication skills targeted at handling correspondence with managers and customers Ability to work independently or in a team environment Dependable, responsible contributor committed to excellence and success
Timeline
Water Meter Technician
City of Frisco
01.2024 - 06.2025
Maintenance Technician
City Of Plano
06.2023 - 01.2024
Store Driver
Spec's Wines, Spirits, and Finer Foods
07.2022 - 04.2023
Stand-Up Fort Lift Operator
Encore Wire
08.2020 - 12.2020
Courier Contractor
Stat Overnight Delivery, Medical Industry
03.2019 - 11.2019
High School Diploma -
Plano West Sr High