Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rico Person

Canton

Summary

Dynamic Operations Manager with a proven track record at ODYS Indian River, excelling in team leadership and problem-solving. Championed safety protocols, significantly reducing workplace accidents, while enhancing productivity through effective staff training and development. Committed to fostering a collaborative environment that empowers employees and drives operational excellence.

Overview

14
14
years of professional experience

Work History

Operations Manager

ODYS Indian River
07.2019 - 09.2025
  • Assisted in daily operations to ensure smooth workflow and timely task completion.
  • Supported team in implementing safety protocols and maintaining equipment standards.
  • Learned operational procedures and best practices to enhance efficiency.
  • Collaborated with staff to resolve issues and improve service delivery.
  • Documented processes for training new employees on operational tasks.
  • Participated in team meetings to discuss improvements and share feedback.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
  • Assisted in recruiting, hiring and training of team members.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.

Supervisor

Republic Steel
07.2011 - 02.2017
  • Oversaw daily operations and ensured adherence to safety protocols.
  • Mentored staff on efficient workflow practices and operational standards.
  • Implemented process improvements that enhanced productivity and reduced downtime.


Education

Communications

Edinboro University of Pennsylvania
Edinboro, PA

Skills

  • Problem-solving
  • Team leadership
  • Operations management
  • Customer service
  • Decision-making
  • Staff training
  • Employee motivation
  • Staff development
  • Interpersonal communication

Timeline

Operations Manager

ODYS Indian River
07.2019 - 09.2025

Supervisor

Republic Steel
07.2011 - 02.2017

Communications

Edinboro University of Pennsylvania