Ricorria Thomas

• Supervised daily operations to ensure adherence to safety and quality standards.
• Trained and mentored new staff to enhance team performance and efficiency.
• Implemented process improvements that streamlined workflows and reduced downtime.
• Led team meetings to communicate goals, expectations, and provide feedback on performance.
• Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
• Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
• Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
• Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
• Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
• Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
• Maintained high safety standards to ensure secure workplace for all employees and visitors.
• Maintained overall safe work environment with employee training programs and enforcement of safety procedures.

Assembles team members with a combination of skills required to accomplish goal. Develop a strategy by which team members can use to reach the project goal. Assign tasks to team members including those that he/she will manage. Determine completion timeline and monitor progress to ensure project is on track communicate progress to upper-level management.

Coordinator bulk forklift shift warehouse trailer loading and unloading and drop lot activities to ensure conformance to establish procedures. Answering incoming and outgoing telephone calls. Utilization of two-way radios. Track data to generate the department KPI reports. Use of Micro Excel.

• Operates stand-up forklift or pallet jack to maintain production safety, quality and efficiencies during assigned shift. Selects warehouse products to fill customer orders accurately and efficiently. Maintains minimum case per hour performance within company standards.

Operate sit-down to maintain production safety, quality and efficiencies during assigned shift. Selects warehouse product to fill customers' orders accurately and proficiently. Loads transport trailers according to company shipment standards, unloads transport trailers and warehouse product to maintain effective production safety and quality. Maintains minimum scans per hour performance within company standards.