Enrique Rivera
Orlando,FL
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
2
2
years of professional experience
Work History
Line Cook
Popstroke
11.2022 - 04.2023
Customer Service Representative
Dominos Pizza Inc.
01.2021 - 10.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Education
Highschool Diploma - General Studies
Nova Highschool
3600 College Ave, Davie, FL 3331406.2018
Skills
- Professional Attitude
- Team Oriented
- Quality Control
- Critical Thinking
- Grammar
- Store Maintenance
- Service Standard Compliance
- Clerical Support
- Customer Service
- Customer Consulting
- Conflict Resolution
- System Implementation
Timeline
Line Cook
Popstroke
11.2022 - 04.2023
Customer Service Representative
Dominos Pizza Inc.
01.2021 - 10.2022
Highschool Diploma - General Studies
Nova Highschool
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