Ricquan Wing
Scion
Philadelphia
1
Language
4
years of professional experience
Results-driven Porter experienced in streamlining operations and maintaining cleanliness. Achieved high guest satisfaction through effective problem-solving and collaboration within teams. Focused on delivering reliable support, managing deliveries, and ensuring organized environments.
Work History
Porter
3 Years 1 Month- Assisted guests with luggage and transportation needs to enhance overall customer experience.
- Maintained cleanliness and organization of common areas to ensure a welcoming environment.
- Collaborated with team members to streamline check-in processes, improving efficiency.
- Supported inventory management by tracking supplies and notifying management of shortages.
- Trained new porters on operational procedures and customer service best practices for consistent service delivery.
- Resolved guest inquiries and concerns promptly, contributing to high satisfaction ratings.
- Maintained a strong work ethic and punctuality, consistently arriving on time and prepared for each shift.
- Performed cleaning and maintenance duties as directed.
- Cleaned and organized building areas as required.
- Replaced light bulbs, tested alarms and unclogged toilets for good general maintenance.
- Increased efficiency in daily operations by organizing storage rooms, maintaining inventory of supplies, and replenishing stock as needed.
Seasonal Sales Associate
1 Year 2 Months- Assisted customers in selecting products, providing tailored solutions and enhancing overall shopping experience.
- Maintained product displays, ensuring optimal presentation and inventory accuracy on the sales floor.
- Collaborated with team members to improve store layout, driving customer traffic to key promotional areas.
- Executed daily inventory checks, reducing discrepancies and enhancing stock management efficiency.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Education
High School Diploma
Skills
Hygiene standards
Safety awareness
Vehicle maintenance
Basic maintenance
Problem-solving
Inventory management
Operational efficiency
Work ethic
Punctual and dependable
Hand toolllll expertise
Languages
English
Native or Bilingual
Timeline
Porter
Scion
06.2022 - 07.2025Read More
Seasonal Sales Associate
Home Depot
05.2021 - 07.2022Read More
Boys Latin of Philadelphia
High School Diploma
Read More