Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Ricquea Morgan

Georgia

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Cosmetologist

Kissed By Key
Covington, GA
01.2024 - Current
  • Engaged with customers by providing friendly conversation during services.
  • Engaged positively with clients to deliver memorable customer experiences that resulted in repeat business.
  • Developed a loyal client base through excellent customer service.
  • Promoted additional services or products available in the salon.
  • Upsold various treatments or packages when appropriate.
  • Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
  • Demonstrated and sold hair care products and cosmetics.
  • Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
  • Fostered clean and sanitary work environment to protect customers and staff from infection.

Server

Applebee's Grill + Bar
Covington, GA
02.2018 - 12.2018
  • Greeted guests and provided menus.
  • Provided excellent customer service to ensure satisfaction.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Checked food before serving it to customers.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Followed health safety guidelines when preparing and serving food products.
  • Stayed informed about daily specials, new menu items, promotions.
  • Provided exceptional service to high volume of daily customers.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Presented menus to patrons to answer questions about offered items and make suitable recommendations.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies..

Education

Master Cosmetology License - Cosmetology

Georgia Career Institute
Conyers, GA
03-2017

Skills

  • Active Listening
  • Friendly Communication
  • Relationship Building
  • Issue Resolution
  • Relationship building and management

Affiliations

I Love Gardening and growing food for my family and hope to start a community garden.

Certification

  • Master Cosmetology license

Timeline

Cosmetologist

Kissed By Key
01.2024 - Current

Server

Applebee's Grill + Bar
02.2018 - 12.2018

Master Cosmetology License - Cosmetology

Georgia Career Institute

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Ricquea Morgan