Kelly Bragg
North Port
Summary
Dynamic licensed cosmetologist with a proven track record at Hair Play Salon, excelling in personalized hair styling and client education. Renowned for building strong relationships through friendly communication and active listening, while implementing innovative beauty trends that enhanced client satisfaction and retention. Committed to maintaining high sanitation standards and promoting healthy hair care practices.
Overview
2
2
years of professional experience
Work History
Cosmetologist
Hair Play Salon
08.2023 - 09.2025
- Provided exceptional haircuts and styling services tailored to client preferences.
- Assisted clients with product selection for hair care and maintenance.
- Maintained cleanliness and organization of workstations and tools.
- Built strong client relationships through effective communication and personalized service.
- Trained junior staff on best practices in cosmetology techniques and customer service protocols.
- Implemented new beauty trends into service offerings, improving overall client experience and retention.
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Processed payments, entering sales in register for prompt customer service.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Enhanced client satisfaction by providing personalized cosmetology services based on individual needs and preferences.
- Educated clients on proper hair care techniques to promote healthier hair between appointments.
- Contributed to the salon''s positive reputation through excellent customer service, attention to detail, and commitment to client satisfaction.
- Stayed current with industry trends and techniques by attending workshops, trade shows, and continuing education courses.
Education
Associate of Arts - Cosmetology
Academy of Careers And Technology
Beckley, WV09-2018
Associate of Science - Medical Assisting
WVJC
Charleston, WV08-2023
Skills
- Social skills
- Friendly communication
- Active listening
- Licensed cosmetologist
- Scheduling appointments
- Clear communication
- Hair styling
- Men and women haircuts
- Customer consultation
- Sanitation practices
- Client consultations
- Product knowledge
- Social media promotion
- Hair coloring and highlighting
- Client education
- Client consultation
- Styling tools
- Waxing treatments
- Reflective listening
Timeline
Cosmetologist
Hair Play Salon
08.2023 - 09.2025
Associate of Arts - Cosmetology
Academy of Careers And Technology
Associate of Science - Medical Assisting
WVJC