Summary
Overview
Work History
Education
Skills
Certification
coding
Timeline
Generic

RIDDHI PATEL

Homewood,AL

Summary

Contact Skilled Front Desk Supervisor successful at solving a range of daily issues with an efficient and professional attitude. Demonstrated adapting to changing demands and learn new information quickly. Skilled in training and managing personnel and providing excellent shift coverage to meet guest needs. Adaptable Front Office Assistant dedicated to providing first-rate attention to guest needs. Highly motivated individual with experience in developing and implementing software solutions. Proven expertise in developing, testing and debugging high performing software solutions with a keen eye for detail. Skilled in object-oriented programming, web development and database technologies. Excellent problem-solving and communication skills and demonstrates a passion for learning and implementing new technologies.

Overview

3
3
years of professional experience
1
1
Certification
3
3
years of post-secondary education

Work History

Sales Floor Associate

Jc Penny
05.2023 - Current
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Communication with customers professionally and proactively to provide product information and advice.
  • Built productive relationships with customers to establish trust, rapport and increase satisfaction.
  • Consistently achieved sales goals by successfully upselling and cross-selling products.
  • Engaged in friendly conversation with customer to better uncover individual needs.

Objecti ve, FRONT DESK MANAGER

SUPER 8 MOTEL
06.2020 - 03.2022
  • Handled payment processing and provided customers with receipts and proper bills and change
  • Managed guest check-in and check-out procedures, reservations and payments
  • Corrected guest issues promptly with knowledgeable and friendly service
  • Replied to telephone, email and in-person inquiries regarding reservations, hotel information and guest concerns
  • Completed financial audits on scheduled basis
  • Resolved guest complaints promptly and followed-up to verify restored satisfaction.

Education

Bachelor of Science - COMPUTER SCIENCE

UNIVERSITY OF ALABAMA AT BIRMINGHAM
Birmingham, AL
08.2020 - 12.2023

MINOR - BUSINESS ADMINISTRATION

UNIVERSITY OF ALABAMA AT BIRMINGHAM
Birmingham, AL

Skills

  • Managing Operations and Efficiency
  • Customer Service
  • Reservations Management
  • Native/ Bilingual
  • Java language
  • Python
  • C language
  • Certifications
  • National society of collegiate scholars
  • The society of collegiate leadership

Certification

I have work with my group member for software project and made a patient portal by using different language and database.

National society of collegiate scholars

The society of collegiate leadership

coding

  • Programming Languages: Python, Java.
  • Web Development: web development skills such as HTML, CSS, JavaScript, etc. I love to do designing and make the website looks creative.
  • Database Management: MySQL.

Timeline

Sales Floor Associate

Jc Penny
05.2023 - Current

Bachelor of Science - COMPUTER SCIENCE

UNIVERSITY OF ALABAMA AT BIRMINGHAM
08.2020 - 12.2023

Objecti ve, FRONT DESK MANAGER

SUPER 8 MOTEL
06.2020 - 03.2022

MINOR - BUSINESS ADMINISTRATION

UNIVERSITY OF ALABAMA AT BIRMINGHAM

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