Summary
Overview
Work History
Education
Skills
Timeline
StoreManager

DARIAH DAWSON

Hampton,Virginia

Summary

Organized and proactive individual with customer service ,management experience and a diligent Fabricator with expertise in metal installation and repair projects. Seeking an opportunity to leverage my skills, experience, and knowledge.

Overview

5
5
years of professional experience

Work History

Beauty Sales Associate

Beauty Outlet
06.2023 - Current
  • Greeted customers upon arrival and provided assistance with product selection.
  • Assisted in setting up displays, restocking shelves, and keeping the store clean and organized.
  • Demonstrated products to customers and answered questions about features and benefits.
  • Analyzed inventory records to identify discrepancies between actual and recorded stock levels.
  • Investigated root causes of inventory discrepancies and took corrective action as needed.

Heavy Metal Fabrication

Newport News Shipbuilding
05.2023 - Current
  • Part of the safety task team,Make sure people are working safely and have correct PPE on and also make sure areas are maintenance.
  • Read blueprints and diagrams to determine the specified dimensions, tolerances, and materials necessary for fabrication.
  • Set up and operate fabricating machines such as shears, brakes, rolls, presses, saws, drills, and grinders to cut, bend, form or shape metal parts.
  • Verify accuracy of finished pieces with measuring instruments such as calipers and micrometers.
  • Analyzed material requirements and scheduled production activities accordingly.
  • Implemented quality control measures to ensure the accuracy of incoming materials.
  • Trained apprentices and new hires on how to layoff material to scale from the sketches given
  • Operate cutting torch to cut metal parts according to layout specifications.
  • Inspected completed fabrication projects to verify adherence to blueprint and procedural specifications.
  • Powered up, calibrated and shut down fabricating machinery

Customer Service/(promation)Store Manager

U-Haul International
02.2021 - 03.2023
  • Remote Occasionally By filing paper work and Making reservations for customers
  • Run the day-to-day operations at the retail location and ensure customers are satisfied with their service
  • Directly supervise the business, ensuring, and maintaining high quality standards
  • Managed inventory tracking and physical inventory counts to minimize loss
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties
  • Generated repeat business by responding to customer concerns with friendly and knowledgeable service
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day
  • Established store tactics and strategies to achieve operational performance

E-Commerce Manager

Guild Ventures LLc
04.2020 - 12.2020
  • Assisted with customer service via chat, email, and occasionally phone as needed
  • Provided administration for online retail functions such as adding products for sale, planning, and executing product photoshoots, and editing pages for maximum search engine optimization
  • Recommended improvements to e-commerce experience based competitor strategies
  • Partnered with PR to promote integrated campaigns and build engaging content
  • Implemented SEO techniques and PPC strategies to increase average monthly online revenue
  • Utilized web analytics tools to track and measure performance and made adjustments to improve retention and conversion.

Cashier and Stocker

Dollar Tree | Suff
04.2019 - 02.2020
  • Assisted with the complete operations of the assigned store, in conjunction with assigned tasks and duties
  • Assisted in unloading trucks and merchandising of the store products
  • Fully cross-trained to assist with cash register operations, customer service and stock
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity
  • Helped customers find specific products, answered questions and offered product advice
  • Delivered high level of customer service to patrons using active listening and engagement skills.

Seasonal Cashier & Stocker

JCPenney
10.2019 - 01.2020
  • Engaged customers while working to resolve problems and assisted with credit, rewards, and gift card programs
  • Maintained checkout standards and assisted with general operations such as
  • Performed recovery and inventory; and upheld performance standards relative to shrink/safety
  • Helped with purchases and signed customers up for rewards program
  • Learned roles of other departments to provide coverage and keep store operational
  • Tracked company inventories, moved excess stock and arranged products to improve sales.

Education

High School Diploma -

King's Fork High School
06.2019

Skills

  • Customer Service
  • Multitasking and Prioritizing
  • Problem-Solving
  • Technical Troubleshooting
  • Organization Skills
  • Microsoft Windows
  • Typing WPM
  • Time Management
  • Teamwork and Collaboration
  • Self-Motivated Work Ethic
  • Quality Assurance
  • Detail Oriented
  • Staff Management
  • Technical Proficiency
  • Verbal and Written Communication
  • Managing Operations and Efficiency
  • Inventory Oversight
  • Blueprints and Specifications
  • Equipment Maintenance

Timeline

Beauty Sales Associate

Beauty Outlet
06.2023 - Current

Heavy Metal Fabrication

Newport News Shipbuilding
05.2023 - Current

Customer Service/(promation)Store Manager

U-Haul International
02.2021 - 03.2023

E-Commerce Manager

Guild Ventures LLc
04.2020 - 12.2020

Seasonal Cashier & Stocker

JCPenney
10.2019 - 01.2020

Cashier and Stocker

Dollar Tree | Suff
04.2019 - 02.2020

High School Diploma -

King's Fork High School

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