Dajah Melecio
Indio,CA
Summary
Dynamic Beauty Advisor and Retail Sales Associate with a proven track record at JCPenney and Macy's, excelling in customer service and innovative upselling strategies. Expertise in beauty products and color matching techniques enhances customer satisfaction while driving sales performance. Recognized for exceptional teamwork and organizational skills that significantly boost store traffic and revenue, all while fostering a welcoming environment for clients. Committed to delivering personalized beauty regimens and maintaining strong client relationships, ensuring tailored experiences that meet diverse customer needs.
Overview
8
8
years of professional experience
Work History
Beauty Sales Associate
Macys Department Store
Palm Desert, CA
06.2025 - Current
- Advised customers on product choices, offering personalized recommendations to improve satisfaction.
- Utilized knowledge of contemporary beauty trends and promotions to elevate customer engagement.
- Designed and arranged product displays in accordance with visual merchandising guidelines to optimize store presentation.
- Facilitated accurate and efficient transaction handling to streamline customer service operations.
- Enhanced client satisfaction and loyalty by delivering customized beauty consultations and product suggestions.
- Facilitated effective communication with customers through energetic responses, enhancing overall satisfaction and support.
- Designed and organized product displays to enhance customer engagement and drive sales promotions.
- Oversaw efficient cash register operations to enhance customer service.
Beauty Advisor
JCPenney Beauty
Palm Desert, CA, USA
10.2023 - 06.2025
- Managed payment transactions and accurately entered sales data in register to ensure prompt customer service.
- Educated clients on proper application techniques, leading to increased confidence in product use and overall sa
- Assumed leadership during holidays and peak periods to address staffing shortages.
- Evaluated client needs and recommended personalized skincare solutions to achieve healthier skin outcomes.
- Maintained cleanliness and sanitation of work areas, tools, and equipment to ensure a safe environment.
- Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail of resources and apply best practices.
- Drove sales performance to support organizational well-being by providing consistent and reliable service.
Retail Sales Associate
JCPenney
10.2018 - 06.2025
- Greeted customers entering store and responded promptly to customer needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
- Welcomed customers and helped determine their needs.
- Used POS system to enter orders, process payments and issue receipts.
- Implemented loss prevention strategies, reducing instances of theft at checkout.
- Increased sales of promotional items by informing customers about current offers.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Addressed customer needs and made product recommendations to increase sales.
Education
High School Diploma -
Horizon
Palm Desert, CA6 2016
Skills
- Customer service
- Organization and multitasking
- Cash handling
- Team collaboration
- Upselling strategies
- Customer consultation
- Beauty trends
- Color matching techniques
- Store opening and closing
- Beauty product knowledge
- Friendly and outgoing
- Customer engagement
- Sales proficiency
- Relationship building
- Makeup application techniques
- Makeup techniques
- Active listening
- Cash register operation
- Customer assistance
- Positive customer engagement
- Meeting sales goals
Accomplishments
- I helped contribute to our store ranking number 3 this past year in our district over 23 different stores.
Timeline
Beauty Sales Associate
Macys Department Store
06.2025 - Current
Beauty Advisor
JCPenney Beauty
10.2023 - 06.2025
Retail Sales Associate
JCPenney
10.2018 - 06.2025
High School Diploma -
Horizon