Ridge M. Vaughn
Hallsville/Longview
Summary
Motivated business professional with a focus on compassionate service delivery and operational excellence. Proven experience in leading daily operations, coaching team members, and enhancing customer experiences. Seeking an opportunity to leverage strong leadership and communication skills in a healthcare setting.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Volunteer
Christus Good Shepherd Medical Center
Longview
02.2025 - Current
- Supported Christus Good Shepherd’s mission by providing compassionate care and service to the local community.
- Assisted patients, visitors, and staff with professionalism and respect, enhancing their experience in the healthcare setting.
- Communicated effectively and reliably, fostering a collaborative and supportive healthcare environment.
- Contribute to a welcoming environment by treating others with kindness, patience, and respect.
Grocery Manager / Assistant Operational Excellence Manager / Operational Excellence Team Leader
Brookshire Grocery Company
Hallsville/Longview
05.2019 - Current
- Lead daily store operations while supporting a customer-focused, safe, clean, and welcoming environment.
- Assign daily responsibilities, monitor task completion, and provide direction to ensure department and store goals are met.
- Analyze sales trends, promotional activity, inventory needs, and customer demand to support strong store performance.
- Implement merchandising plans and sales strategies to improve presentation, increase sales, and support profitability.
- Support loss prevention and shrink reduction efforts through accurate inventory practices, product rotation, and attention to detail.
- Assist with inventory management, ordering, item maintenance, product rotation, and in-stock conditions.
- Trained, coached, and supported team members to enhance job performance, customer service, and operational consistency.
- Collaborated with store leadership and team members to strengthen communication and accountability within the workplace culture.
- Maintain high standards for food safety, sanitation, product quality, and compliance with company policies.
- Resolved customer concerns and assisted guests to foster a positive shopping experience.
Education
Master of Science - Human Resource Development
The University of Texas At Tyler
Tyler, TX12-2026
Bachelor of Business Administration - Management
The University of Texas At Tyler
Tyler, TX08-2025
Skills
- Fundraising strategies
- Community engagement
- Customer satisfaction
- Health and safety practices
- Staff training
- Scheduling and task coordination
- Resource allocation
- Problem-solving
- Microsoft Office proficiency
- Team leadership
- Interpersonal communication
- Professionalism and reliability
- Compassionate service
Certification
- P1 Future Seller Success Certificate, 10/01/24
- Manager Food Safety Manager Certification, 12/01/23, 12/01/27, State Food Safety
- Microsoft Office Specialist: Microsoft Word 2016, 02/01/20, Microsoft
Volunteer Experience
Christus Good Shepherd Medical Center, Longview, TX, Volunteer, Serve the local community by supporting Christus Good Shepherd’s mission of compassionate care and service., Assist patients, visitors, and staff with a friendly, respectful, and professional attitude., Demonstrate strong communication, dependability, and willingness to help in a healthcare setting., Contribute to a welcoming environment by treating others with kindness, patience, and respect.
Timeline
Volunteer
Christus Good Shepherd Medical Center
02.2025 - Current
Grocery Manager / Assistant Operational Excellence Manager / Operational Excellence Team Leader
Brookshire Grocery Company
05.2019 - Current
Master of Science - Human Resource Development
The University of Texas At Tyler
Bachelor of Business Administration - Management
The University of Texas At Tyler