Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ridrolph Laroguy

Belleville

Summary

Dynamic customer service professional with a strong work ethic and integrity, honed at Cinemark. Proven ability to enhance customer satisfaction through effective communication and problem-solving. Skilled in cash handling and delivery logistics, consistently ensuring timely and accurate service. Committed to fostering positive relationships and creating welcoming environments.

Overview

2026
2026
years of professional experience

Work History

Cashier/Cook

Okepókee
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.

Delivery Driver

Doordash
10.2024 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Construction Worker

Cg Construction Services
03.2023 - 10.2024


  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.
  • Gathered and disposed of worksite debris to remove safety hazards.
  • Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
  • Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.

Customer Service Cashier

Cinemark
03.2015 - 04.2017
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.

Education

Cuiaba School
Brazil
12.2018

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy

Languages

English
Full Professional
French
Native or Bilingual
Portuguese
Native or Bilingual
Spanish
Full Professional
Creole
Native or Bilingual

Timeline

Delivery Driver

Doordash
10.2024 - Current

Construction Worker

Cg Construction Services
03.2023 - 10.2024

Customer Service Cashier

Cinemark
03.2015 - 04.2017

Cashier/Cook

Okepókee

Cuiaba School