Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Library Student Assistant
Fant Memorial Library
01.2023 - Current
Improved library organization by accurately shelving books and other materials according to the Library of Congress Classification system.
Assisted patrons with locating resources for their research and educational needs, enhancing their overall library experience.
Maintained a clean and welcoming environment by performing regular cleaning tasks, contributing to a positive atmosphere for patrons.
Performed circulation duties such as checking materials in and out, renewing items, and registering new patrons, ensuring efficient service at the front desk.
Customer Service Representative
Stark Recreational Center
03.2021 - 07.2021
Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Answers phones, transfers calls, and takes messages
Being trained in emergency responses
Enforces policies to all members
Able to transfer calls and messages
Checking out equipments
Collaborated with team members to develop best practices for consistent customer service delivery.