Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Rienea Sanders

Carrollton,GA

Summary

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Overview

27
27
years of professional experience

Work History

Professional Chauffeur

HoneyB's Black Car Service LLC
09.2017 - 07.2024
  • Increased repeat business by developing strong relationships with clients through excellent communication skills.
  • Navigated various GPS systems and mobile apps efficiently to optimize route planning and scheduling.
  • Safely transported VIPs, executives, celebrities or individuals with special requirements while respecting their privacy concerns.
  • Demonstrated flexibility in meeting clients' changing preferences or schedules with minimal disruption.
  • Kept accurate records of mileage, travel times, and expenses for billing purposes.
  • Performed routine vehicle inspections before each trip to ensure proper maintenance and compliance with regulations.

Certified Nursing Assistant

Nightingale Home Health Care
03.2014 - 09.2017
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Performed accurate documentation of patient information according to established protocols for record-keeping purposes.

Certified Nursing Assistant

The Gardenias
01.2011 - 03.2014
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.

Hairstylist

Tay's Hair PLace
10.1997 - 04.2013
  • Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
  • Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
  • Processed payments, entering sales in register for prompt customer service.
  • Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
  • Collaborated with fellow stylists to create a positive work environment and share best practices.
  • Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.

Education

Some College (No Degree) - Certified Nurses Assistance

Georgia Vocational Training Services
1805 Hwy 138 SW, Riverdale Ga
05-2009

Skills

  • Safe driving
  • Defensive driving
  • Advanced driving techniques
  • Passenger assistance
  • Schedule coordination
  • Disabled passenger support
  • Proper vehicle operations
  • Luggage loading

Accomplishments

  • Supervised team of 8 staff members.
  • Increased profits by revamping scheduling, maintenance and driver procedures.
  • Generated consistent referrals and repeat business by providing friendly and fast service.
  • Improved team productivity with implementation of strategic process improvements.

Timeline

Professional Chauffeur

HoneyB's Black Car Service LLC
09.2017 - 07.2024

Certified Nursing Assistant

Nightingale Home Health Care
03.2014 - 09.2017

Certified Nursing Assistant

The Gardenias
01.2011 - 03.2014

Hairstylist

Tay's Hair PLace
10.1997 - 04.2013

Some College (No Degree) - Certified Nurses Assistance

Georgia Vocational Training Services