Riggin Smith
Sheridan,WY
Summary
As a Food & Beverage Director, I am driven to manage costs and establish strategic, mutually beneficial relationships with vendors and service providers. Focused on building and retaining high performance teams by hiring, developing and motivating skilled professionals. Offering a proven ability to lead a team that provides exceptional customer service and ensures a positive dining experience for guests. Experienced in creating menus, budgets, scheduling, inventory and staff training to meet and exceed industry standards.
Overview
5
5
years of professional experience
Work History
Food & Beverage Director
The Powder Horn
12.2022 - Current
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Increased revenue, Budget building
- Menu building
- Manage events
- Built SOP's for each position
- Manage pool/fitness area
- Established beverage cart program
- Scheduling, Hiring, Training
Restaurant Manager
Pronghorn Golf Resort
03.2022 - 11.2022
- Supervised staff, managed daily operations to ensure a high level of efficiency, consistency, and quality
- Inventory
- End of day reports
- Menu building
- Built relationships with vendors
- Helped with events
Bar Manager
Walt Reilly's
05.2021 - 03.2022
- Built Menus
- Trained staff
- Inventory
- Wrote SOP's
- Scheduling
- Cost analysis/breakdown
Bartender
The Americano
10.2019 - 04.2020
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- (returned to Oregon due to Covid 19)
Education
University of Wyoming
Laramie, WYSkills
- Leadership
- Hospitality management
- Problem solving
- Menu Building
- Customer service
Timeline
Food & Beverage Director
The Powder Horn
12.2022 - Current
Restaurant Manager
Pronghorn Golf Resort
03.2022 - 11.2022
Bar Manager
Walt Reilly's
05.2021 - 03.2022
Bartender
The Americano
10.2019 - 04.2020
University of Wyoming
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