Rigoberto Casillas
Tulsa,OK
Summary
Dynamic retail associate with experience at Walmart and Silver Skillet, excelling in customer service and cash handling. Proven ability to enhance store displays and resolve customer issues effectively. Strong communication and organizational skills, complemented by a solid foundation in retail math and inventory tracking, drive my commitment to delivering exceptional service. Able to learn quickly and have had experiences with cash registers and taking orders
Overview
3
3
years of professional experience
1
1
Certification
Work History
Seasonal Sales Associate
Walmart
Tulsa, OK
05.2023 - Current
- I have worked as a stocker, but more recently as a hardlines associate.
- This job requires me to help construct store displays and features, deconstruct old ones, and assist customers with returns or any problems they might have.
- I am comfortable working any hours, and since June 2025, I have only worked morning shifts from 5 a.m. to 2 p.m. and from 7 a.m. to 4 p.m.
- I previously worked evening and closing shifts from 2 PM to 11 PM and from 2 PM to 12 AM.
- Collaborated with team members to maintain store cleanliness and organization.
- Handled customer complaints in a professional manner.
- Answered incoming telephone calls to provide store, products and services information.
Restaurant Host
Silver Skillet
Tulsa, OK
11.2022 - 02.2023
- Greeted and seated guests promptly upon arrival.
- Worked the cash register.
- took phone call orders and prepared door dash orders
- Answered inquiries regarding menu items, restaurant services, and special events or promotions.
- Took beverage orders and served drinks during peak meal times.
Education
Bachelor of Science - Sociology and Mathematics
University of Tulsa
Tulsa, OKHigh school diploma or GED -
Dove Science Academy
TulsaSkills
- Retail math
- Cash handling
- Math
- Retail sales
- Phone etiquette
- Product demos
- Communication skills
- Stocking
- Customer service
- Organizational skills
- Basic math
- Inventory tracking
Certification
Driver's License
Affiliations
I enjoy
- working out
- Playing video games
- reading
- watching old and new horror movies especially "disturbing" ones.
- Volunteering at iron gate and my old HS
Languages
English
Full Professional
Spanish
Professional
Timeline
Seasonal Sales Associate
Walmart
05.2023 - Current
Restaurant Host
Silver Skillet
11.2022 - 02.2023
Bachelor of Science - Sociology and Mathematics
University of Tulsa
High school diploma or GED -
Dove Science Academy