Reliable team member accustomed to excelling in fast-paced environments. Dedicated to customer satisfaction, and focused on completing tasks to consistently exceed targets to ensure business success.
Overview
9
9
years of professional experience
Work History
Customer Service
Hanks Organics
Los Angeles, CA
10.2024 - Current
Developed and maintained exceptional customer service standards.
Preserved appearance of store by arranging and replenishing displays and merchandise racks.
Performed other duties as assigned by management.
Operated the cash register efficiently and accurately, processed payments by cash, credit card, gift card, or EBT.
Helped with purchases and signed customers up for rewards program.
Greeted customers and answered any questions they had about the store's products and services.
Notary Public
Self-Employed
Palmdale
12.2022 - 10.2024
Attested to the authenticity of signatures on official documents.
Verified identification of signee by looking through identification documents, licenses and passports.
Scheduled appointments with customers in need of Notary services.
Followed state laws regarding proper completion of notarial acts.
Delivery Associate
L&M Logistics Inc
Palmdale, CA
06.2022 - 12.2022
Follow strict safety standards.
Lift packages up to 50 lbs.
Use handheld technology to manage the delivery process.
Drive a delivery van to drop off packages to customers within the community.
Load packages onto the delivery truck in under 15 minutes.
Navigate a variety of routes throughout the delivery area.
Store Protection Specialist
Ross Inc
West Covina, CA
02.2016 - 06.2022
Detected merchandise shortages and problems on the back end with diligent monitoring of all employee and customer activities.
Documented and reported on security incidents, investigations, and loss of assets.
Audited the store to identify deficiencies in different areas and procedures.
Surveilled areas are most likely to result in losses, such as high-value products and specific points in the distribution process.
Maintained good working relationship with co-workers and management
Developed and implemented procedures to reduce the theft of store assets.