Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rigoberto Trujillo

Elko,Nevada

Summary

Dynamic and dedicated professional with a strong background in customer service and vehicle maintenance, honed at Big O Tires. Recognized for exceptional teamwork and attention to detail, consistently enhancing operational efficiency and customer satisfaction. Proficient in cash handling and committed to workplace safety, ensuring a positive experience for both customers and colleagues.

Overview

4
4
years of professional experience

Work History

Team Member

Wendy's
10.2024 - 02.2025
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Addressed and resolved customer complaints in polite and professional manner.

Lube Technician

Big O Tires
05.2022 - 11.2023
  • Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
  • Kept shop areas neat, clean, and free of safety hazards.
  • Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
  • Greeted customers and answered questions about oil changes and other services.
  • Assisted coworkers when needed to ensure smooth operations during peak hours or when dealing with challenging situations.
  • Recommended automotive services and repairs to promote good vehicle operation and enhance road safety.
  • Checked fluids, tires, brakes, and other systems as part of Number-point inspection.
  • Conducted safety checks for leaks to repair damage on undercarriage of vehicles.
  • Mounted and balanced tires to promote even wear and decrease on-the-road safety hazards.
  • Performed tire rotations and recommended necessary tire replacements to promote tire functionality and vehicle safety.

Team Member

KFC
05.2021 - 06.2022
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Assisted with inventory counts and stocking of merchandise.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Assisted customers in selecting merchandise best suited to needs.

Team Member

Costa Vida
06.2021 - 07.2021
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
  • Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.

Education

GED -

Elko High School
Elko, NV
06.2023

Skills

  • Cash handling
  • Customer service
  • Team collaboration
  • Inventory management
  • Safety practices
  • Vehicle maintenance
  • Product knowledge
  • Job flexibility
  • Positive attitude
  • Attention to detail
  • Following instructions
  • Flexible schedule
  • Workplace safety
  • Heavy lifting
  • Mechanically inclined

Timeline

Team Member

Wendy's
10.2024 - 02.2025

Lube Technician

Big O Tires
05.2022 - 11.2023

Team Member

Costa Vida
06.2021 - 07.2021

Team Member

KFC
05.2021 - 06.2022

GED -

Elko High School

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Rigoberto Trujillo