Recent graduate of the University of Texas Data Analyst Bootcamp and senior banker seeking an entry-level data analyst position. Leveraging analytical skills, data expertise, and financial background to provide valuable insights for decision-making.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Senior Member Service Specialist
Randolph-Brooks Federal Credit Union
02.2020 - Current
Analyzed financial data to showcase potential sales in the entire region
Managed large datasets to evaluate branch sales performance based on branch volumes
Utilized mathematics and statistics to promote products and services to members
Identified and solved complex problems
Ensured safety and security procedures were observed and reported potentially unsafe conditions
Adapted to changing environments, regulations, and technologies in the banking industry
Conducted Vault audits to ensure accuracy of cash flow
Verified legal documentation for accuracy
Detected and addressed any illegalities and nonconformities internally or externally, such as money laundering or reporting suspicious activity.
Life Insurance and Financial Professional
Self Employed
09.2017 - 11.2020
Ensured policy requirements were fulfilled, including necessary medical examinations and completion of appropriate forms
Performed administrative tasks, such as maintaining records and handling policy renewals
Provided excellent service and assisted customers in achieving financial goals
Gathered required information from customers for settlement reviews and followed up on management-determined results
Supervised the preparation of documents, financial models, and presentations
Collected company information and developed PowerPoint presentations for use in decision-making
Cross-trained in the utilization of new applications and/or renewals for completeness; verified compliance with laws and regulations; identified issues regarding compliance with laws and regulations that required follow-up
Comprehended and applied complex regulatory rules and statutes to determine compliance or solve problems
Assisted in routine internal compliance auditing.
Education
Data Analyst Bootcamp -
University of Texas
01.2023
Master of Science in Physiology -
University of Shahrekord
01.2013
Associate of Science - Biology
Shahrekord University
Iran
Skills
JavaScript
SQL
Python
Python APIs
Tableau
Machine Learning
Expert in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook, etc)
Web Scraping
Problem assessment and resolution
Strong management, organizational, and multitasking skills
Effective oral and verbal communication
Planning, decision-making, and problem-solving
Customer Standards Compliance
Bilingual: English and Farsi
Header
Rihanna Afkami, 2015 Old Mill Rd, Cedar Park, TX, 78613, 512-412-2108, rihanna.afkami@gmail.com, https://github.com/AFKAMI
Technical Skills
Python, Proficient in data manipulation, analysis, and visualization using Python., NumPy, pandas, scikit-learn, SQL, Experienced in writing SQL queries to extract, manipulate, and analyze data from relational databases., Tableau, Skilled in creating clear and insightful data visualizations and dashboards., Python APIs, Proficient in using Python APIs to collect and integrate data from various sources., Machine Learning, Familiar with machine learning concepts, including regression, classification, and clustering. Capable of implementing machine learning models for predictive analysis., Data Cleaning and Preprocessing, Experienced in data cleaning and preprocessing techniques to ensure data accuracy and quality.
Projects
Sales Forecasting (Bootcamp Project), Developed a predictive model to forecast future sales based on historical data., Python, scikit-learn, Tableau
Customer Segmentation (Personal Project), Analyzed customer data to identify distinct customer segments. Applied clustering techniques to group customers for targeted marketing strategies., Tableau, Resulted in a 10% increase in marketing ROI.
Real-time Data Extraction (Bootcamp Project), Utilized Python APIs to collect real-time data from a web source. Implemented data preprocessing and cleaning to maintain data quality. Developed automated scripts to visualize real-time insights using Tableau., Python, Tableau
Certification
Certified [Data Analyst], [University of Texas BootCamp] - [2023]
Senior Member Service Representative at Randolph Brooks Federal Credit UnionSenior Member Service Representative at Randolph Brooks Federal Credit Union