RIKEISHA PROPPS
Minneapolis,MN
Summary
Talented professional proven successful in leading administrative team members in high-volume settings. Knowledgeable about regulations, managing files, and producing professional correspondence for diverse needs. Articulate communicator with strong attention to detail and superior work ethic.
Overview
10
10
years of professional experience
Work History
Caregiver
Firstlight Homecare
Bloomington, Minnesota
07.2024 - Current
- Delivered compassionate care and support to clients, enhancing comfort and overall well-being.
- Developed and executed personalized care plans tailored to individual client needs and preferences.
- Supported daily living activities to foster independence and improve quality of life.
Patient Registration Coordinator
Hennepin County Medical Center
Minneapolis, MN
03.2021 - Current
- Prepared patient charts before visits to ensure healthcare providers had timely access to relevant information.
- Improved patient experience through proactive problem-solving and empathetic communication skills.
- Reviewed and updated patient information to enhance data accuracy and streamline healthcare operations.
Cashier
Macy's
Minneapolis, Minnesota
06.2019 - 08.2021
- Processed cash, credit, and Macy's gift card payments at point of sale.
- Greeted shoppers and provided friendly service at Macy's checkout counters.
- Scanned merchandise and verified pricing during customer transactions.
- Collaborated with front end staff to enhance customer service experience
- Accurately counted cash drawer at end of each shift, ensuring financial accountability
Cashier
Sears
06.2018 - 09.2018
- Assisted customers with product purchases and signed customers up for rewards programs
- Guided customers in locating specific products and addressed inquiries to improve satisfaction
- Helped with purchases and signed customers up for rewards programs
- Processed returns, exchanges, and price adjustments in accordance with Macy's policies to ensure customer compliance
- Welcomed customers upon entry to the store and answered questions about products, sales, and services
Personal Care Assistant
Abbeycare
Minneapolis
07.2016 - 04.2018
- Documented patient information and communicated updates to interdisciplinary care team and family to ensure coordinated care
- Maintained cleanliness of client areas through regular housekeeping tasks to keep client's area clean and sanitized
- Supported Abbeycare residents with personal hygiene and dressing routines.
- Assisted Abbeycare staff with daily care plans and resident support.
- Monitored resident wellbeing and reported concerns to senior carers.
Education
High School Diploma -
Paladin Career Technical High School
Blaine, MNNo Degree -
Anoka-Ramsey Community College
Minneapolis, MNSkills
- Care plan development
- Care plan coordination
- Daily living support
- Patient monitoring
- Patient registration process
- Electronic health record management
- Medical chart preparation
- Customer service
Work Experience
01-2024
Timeline
Caregiver
Firstlight Homecare
07.2024 - Current
Patient Registration Coordinator
Hennepin County Medical Center
03.2021 - Current
Cashier
Macy's
06.2019 - 08.2021
Cashier
Sears
06.2018 - 09.2018
Personal Care Assistant
Abbeycare
07.2016 - 04.2018
High School Diploma -
Paladin Career Technical High School
No Degree -
Anoka-Ramsey Community College