Rikel Richard
Hollywood,FL
Summary
Detail-oriented professional with experience in managing patient records and coordinating daily operations. Proven ability to streamline appointment scheduling and improve patient satisfaction through effective communication and customer service.
Overview
4
4
years of professional experience
Work History
Front Desk Attendant
Klass Injury Care
North Miami, Florida
05.2022 - Current
- Greeted and assisted patients upon arrival, ensuring a welcoming environment.
- Managed appointment scheduling and maintained organized patient records.
- Answered phone calls and addressed inquiries about services, enhancing patient engagement.
- Coordinated with medical staff to ensure smooth patient flow throughout the day.
- Provided customer service that contributed to high guest satisfaction.
Education
Bachelor of Arts - Applied Psychology
Florida Atlantic University
Boca Raton, FL05-2024
Associate of Arts -
Florida Atlantic University
Boca Raton, FL12-2023
Skills
- Patient record management
- Medical terminology
- Office administration
- Phone etiquette
- Microsoft Office
- Google Drive
- Microsoft Word
- Software efficiency
Timeline
Front Desk Attendant
Klass Injury Care
05.2022 - Current
Bachelor of Arts - Applied Psychology
Florida Atlantic University
Associate of Arts -
Florida Atlantic University