Summary
Overview
Work History
Skills
Timeline
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Rikelmer J Diaz Orellana

Mount Rainier,MD

Summary

At Aldi, excelled as a Store Team Member by enhancing customer satisfaction through exceptional service, showcasing strong communication and attention to detail. Fostered loyal customer base and upheld store standards, contributing to a positive shopping environment. Demonstrated reliability and teamwork, ensuring efficient operations and a clean, safe store.

Overview

1
1
year of professional experience

Work History

Store Team Member

Aldi
08.2023 - 06.2024
  • Maintained general knowledge of departments to help customers quickly locate products and merchandise.
  • Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
  • Organized and recovered shelves, put away returns, and cleaned spills and messes to maintain high standards throughout sales floor.
  • Developed strong relationships with regular customers which increased return visits.
  • Cleaned counter areas, floor and restrooms to meet safety and sanitation regulations.
  • Interacted positively with team members and customers to promote commitment to organization's vision and values.
  • Resolved customer complaints professionally, demonstrating empathy and commitment to excellent service.
  • Assisted colleagues during busy periods or when covering absences so that the optimum level of staffing was maintained at all times.
  • Ensured store presentation met company standards by arranging displays attractively and keeping shelves wellstocked.

Skills

  • Cleanliness and hygiene
  • Workplace Safety
  • Store maintenance
  • Reliability and punctuality
  • Goal-oriented mindset
  • Friendly and Helpful

Timeline

Store Team Member

Aldi
08.2023 - 06.2024

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Rikelmer J Diaz Orellana