Summary
Overview
Work History
Education
Skills
Timeline
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Rikeya Hawthorne

Pittsburgh,PA

Summary

Dynamic and dedicated professional with experience at Target as a Starbucks Barista, excelling in time management and problem-solving. Known for fostering a welcoming atmosphere and enhancing customer satisfaction through effective communication. Proven ability to collaborate in teams and maintain attention to detail while managing high-pressure situations.

Overview

1
1
year of professional experience

Work History

Starbucks Barista

Target
06.2024 - 08.2024
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Controlled line and crowd with quick, efficient service.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Maintained regular and consistent attendance and punctuality.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.

Camp Counselor

Learn And Earn
06.2023 - 08.2023
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
  • Led groups of children safely through variety of camp activities.
  • Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
  • Collaborated with other camp counselors to design fun and enriching learning activities for campers.
  • Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants.
  • Developed strong relationships with co-counselors that resulted in seamless teamwork during challenging situations or emergencies.
  • Ensured smooth transitions between activities by efficiently managing time and resources throughout each day.
  • Enhanced camper experience by organizing and leading engaging activities tailored to various age groups.
  • Collaborated with fellow counselors to create memorable events that promoted teamwork and strengthened bonds among campers.
  • Led conflict resolution efforts among campers, fostering a positive atmosphere conducive to personal development.

Education

CAPA
111 9th St, Pittsburgh, PA 15222

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Cash handling
  • Opening and closing duties
  • Problem-solving

Timeline

Starbucks Barista

Target
06.2024 - 08.2024

Camp Counselor

Learn And Earn
06.2023 - 08.2023

CAPA

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Rikeya Hawthorne