Riki Ince
Vancouver,WA
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Experienced nursing professional bringing demonstrated clinical expertise, leadership skills and technical knowledge. Proficient in updating charts, monitoring medications and working with multidisciplinary teams to optimize patient care. Quality-driven and efficient with strong interpersonal abilities.
Overview
16
16
years of professional experience
1
1
Certification
Work History
LPN Case Manager
Friendship Health Center
Portland, OR
06.2022 - Current
- Performed physical assessments of the patients in order to diagnose any underlying medical issues or problems.
- Delivered high-quality direct and indirect nursing care to up to 22 patients per day.
- Measured and recorded patient height, weight and other vital signs.
- Provided emotional support to family members dealing with difficult decisions regarding end-of-life treatments or hospice services for loved ones.
- Worked as part of healthcare team to assess patient needs, plan and modify care and implement interventions.
- Addressed patient care needs, collected vitals, dressed wounds and managed catheters.
- Collected blood, urine or sputum from patients to perform routine laboratory tests.
- Documented patient medical histories, current symptoms and vitals.
- Collaborated with multidisciplinary teams to provide comprehensive case management services for clients.
- Administered medications and therapies in accordance with physicians orders.
- Maintained accurate and detailed records of patient care, condition, progress, and concerns.
Medical Assistant
Metropolitan Pediatric Specialists
Portland, OR
07.2008 - 12.2011
- Contacted pharmacies to submit and refill patients' prescriptions.
- Administered injections, medications and treatments as directed by the physician.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
- Documented notes during patient visits.
- Organized patient charts before each day's clinic sessions began.
- Changed dressings on wounds to prevent infection and check for healing.
- Measured vital signs and took medical histories to prepare patients for examination.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Communicated with pharmacies for prescription refills on behalf of supervising physician.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Prepared treatment rooms for patient examinations.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Cleaned and maintained medical equipment following procedures and standards.
Education
Associate of Applied Science - LPN
Concorde Career College
Portland, CT11-2016
Associate of Science - Medical Assisting
Everest College
Portland, OR03-2007
Skills
- Care Planning
- Case Management
- Patient Counseling
- Specimen Collection
- Nursing Staff Supervision
- Patient Support
- Vital Signs Monitoring
- Patient Charting
- Wound Care
- HIPAA Compliance
- Management Team Support
- Dietary Requirements and Restrictions
- Recordkeeping and Maintenance
- Medication Administration
- Critical Thinking
- Call Answering and Assistance
- Patient Positioning and Transporting
- Quality Assessments
- Staff Supervision
- Activities of Daily Living ADLs
- Medical Paperwork Processing
- Care Planning and Modifications
Accomplishments
Deans List
Scholarship award from Everest College
Certification
LPN
Prior CMAa
Languages
English
Professional
Timeline
LPN Case Manager
Friendship Health Center
06.2022 - Current
Medical Assistant
Metropolitan Pediatric Specialists
07.2008 - 12.2011
Associate of Applied Science - LPN
Concorde Career College
Associate of Science - Medical Assisting
Everest College
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