Riki-Lynn Hairston
Canal Winchester
Summary
Talented Quality Control Inspector driven to improve product quality in manufacturing environments. Provider of relevant and effective product and component tests. Eager to help manufacturers eliminate production errors and increase successful manufacturing figures.
Overview
9
9
years of professional experience
Work History
Quality Control Inspector
Amazon
Groveport
11.2024 - 02.2025
- Examined incoming goods, assembled items, and finished products for damage, defects, and compliance with specifications.
- Performed functionality, durability, and safety tests; verified packaging accuracy and shipment details using scanners/checklists.
- Created detailed inspection records, Nonconformance Reports (NCRs) for discrepant items, and First Article Inspection Reports (FAIRs).
- Oversaw production stages, identified workflow issues, and ensured adherence to quality protocols and safety standards.
- Worked with Quality, Manufacturing, and Engineering teams to resolve defects, implement corrective actions, and improve processes.
- Lead and participated in problem-solving, and contributed to optimizing inspection processes.
Quality Inspector
A.O. Smith
Groveport
08.2024 - 09.2024
- Conducted routine/detailed visual and dimensional inspections of incoming materials, in-process items, and finished water heaters/boilers using calipers, gauges, and other precision instruments.
- Verified products met internal quality standards, blueprints, specifications, and customer requirements.
- Identified, segregated, and documented defective products; reported major quality issues and trends to supervisors immediately.
- Recorded inspection data, maintained quality charts, and completed necessary inspection forms and reports for supervisors and management.
- Collaborated with production and engineering to suggest corrective actions, and contributed to continuous improvement.
- Monitored and maintained calibration of measurement tools; ensured proper care and maintenance of inspection equipment.
Delivery Driver
Pursuit Packages
Lockbourne
12.2022 - 05.2024
- Operated Amazon-branded delivery vans, adhering to all traffic laws and company safety policies.
- Maintained a clean driving record and conducted pre/post-trip vehicle inspections.
- Navigated complex routes in diverse conditions (urban/rural) using GPS and handheld devices.
- Loaded, scanned, sorted, and unloaded 100-250+ packages daily, including items up to 50lbs.
- Ensured accurate delivery counts and secure package placement in vehicles.
- Utilized company technology (smart devices, scanners) for order management and delivery confirmation.
- Delivered packages to homes, businesses, and lockers, interacting professionally with the public.
- Achieved high on-time delivery rates (e.g., 98%) by optimizing routes and time management.
- Communicated effectively with dispatch, management, and customers regarding delivery status or issues.
Package Handler
Fedex
Grove City
06.2022 - 07.2022
- Loaded products weighing up to 80-100 pounds onto trailers for delivery.
- Processed 100-150 packages per minute.
- Moved freight, stock and other materials to and from storage and production areas and loading and unloading.
- Adhered to all requirements and regulations for interstate HAZMAT carriers.
- Cleaned and maintained the warehouse in compliance with OSHA safety standards.
- Reported all equipment failures and malfunctions to supervisor.
- Stocked, staged and transported goods.
- Loaded and unloaded cargo.
- Tracked time spent on assignments each day for productivity reporting.
- Reported all equipment failures and malfunctions to supervisor.
Stow Associate
Amazon Warehouse
Groveport
10.2019 - 04.2021
- Received and organized incoming products into designated storage locations to maximize space and ensure easy retrieval.
- Utilized handheld RF scanners and warehouse management systems to track inventory movement and maintain 99%+ data accuracy.
- Inspected incoming items for defects or damage and escalated issues to supervisors to prevent faulty products from reaching customers.
- Consistently met or exceeded hourly "stow rates" (e.g., 300+ items per hour) while adhering to strict safety and quality standards.
- Operated equipment such as PITS (Powered Industrial Trucks) or pallet jacks to move and store items in the warehouse.
- Maintained a clean, organized workspace and followed all OSHA and company safety protocols.
Customer Service Representative (Seasonal Fan Advocate)
Fanatics, Inc
Jacksonville
11.2018 - 01.2019
- Served customers by providing product and service information; resolving product and service problems.
- Oracle (ERP) Systems.
- Attracted potential customers by answering product and service questions; suggesting information about other products and services.
- Opened customer accounts by recording account information.
- Maintained customer records by updating account information.
- Resolved product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
- Maintained financial accounts by processing customer adjustments.
- Recommended potential products or services to management by collecting customer information and analyzing customer needs.
- Prepared product or service reports by collecting and analyzing customer information.
- Contributed to team effort by accomplishing related results as needed.
Quality Assurance Inspector
KLS Martin Group
Jacksonville
10.2016 - 08.2018
- Performed finished parts and products examination and inspection process.
- Ensured conformance utilizing controlled procedures with inspection tasks, product description, and reference materials.
- Performed finished parts and products examination and inspections to standards.
- Used metric system while using measurement equipment on inspection material.
- Assisted with the compliance of the Unique Device Identification (UDI) system and or sampling processes.
- Communicated and assisted with nonconforming material.
- Documented entries and tracked in SAP.
- Contributed and assisted with process improvement initiatives.
Quality Assurance Inspector
Remedy/Safariland
Jacksonville
02.2018 - 05.2018
- Filed inspection records.
- Collected data that reflected QMS performance (i.e., production first pass yield, supplier performance, etc.
- Performed product sampling and document.
- Initiated and and monitored NCR.
- Followed up with quality materials and product issues relayed to the product line.
- Recommended changes to assembly and production lines based on repeat product issues.
- Kept detailed records of quality and imperfect products.
- Removed imperfect products from shipment line.
- Identified where product issues were coming from and rectified issues.
- Oversaw machine operation and assembly personnel for compliance and adequacy.
- Monitored employee performance to ensure quality.
Packaging Representative
SNI Companies - Temp Agency / KLS Martin Group
Jacksonville
07.2016 - 10.2016
- Performed packaging and labeling of incoming products, ensuring the product inserts being used are the current version.
- Inspected product inserts and labels for legibility and conformance to the controlled procedure.
- Performed packaging and labeling on finished parts.
- Used metric system while using measurement equipment on inspection material.
- Assisted with the compliance of the Unique Device Identification (UDI) System.
- Documented entries and tracked in SAP.
- Contributed and assisted with process improvement initiatives.
Machine Operator / Production Worker
FastTrack Staffing
01.2016 - 04.2016
- Assembled air filter products according to changing daily work orders and specific customer needs.
- Monitored machinery in operation to identify concerns and make corrections or report complex problems.
- Calibrated, tested, and adjusted machine settings or controls in preparation for air filter operations.
- Assessed equipment after each use, performing preventive maintenance to keep machines running smoothly.
- Tended operating machinery to identify equipment malfunctions and locate sources of product defects.
- Worked closely with others in team-oriented settings to maintain line productivity.
- Performed hand-finishing of final products after assembling component parts for air filter items.
Education
High School Diploma -
Portsmouth High School
Portsmouth, OHSkills
- Attention to Detail
- Problem-Solving & Critical Thinking
- Communication
- Time Management & Organization
- Leadership
- Exceptional Listener
Timeline
Quality Control Inspector
Amazon
11.2024 - 02.2025
Quality Inspector
A.O. Smith
08.2024 - 09.2024
Delivery Driver
Pursuit Packages
12.2022 - 05.2024
Package Handler
Fedex
06.2022 - 07.2022
Stow Associate
Amazon Warehouse
10.2019 - 04.2021
Customer Service Representative (Seasonal Fan Advocate)
Fanatics, Inc
11.2018 - 01.2019
Quality Assurance Inspector
Remedy/Safariland
02.2018 - 05.2018
Quality Assurance Inspector
KLS Martin Group
10.2016 - 08.2018
Packaging Representative
SNI Companies - Temp Agency / KLS Martin Group
07.2016 - 10.2016
Machine Operator / Production Worker
FastTrack Staffing
01.2016 - 04.2016
High School Diploma -
Portsmouth High School