Rikki Kaufman
Summary
Social work professional with robust background in providing comprehensive support to individuals and families. Skilled in developing and implementing tailored intervention plans to address specific needs. Strong focus on team collaboration and achieving impactful outcomes, adaptable to evolving circumstances.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Care Management Social Worker, LCSW
Rush Copley Medical Center
Aurora, IL
05.2024 - Current
- Works as part of a multidisciplinary team to coordinate person centric transitional care plans, resolving barriers, and addressing in-depth psychosocial needs
- Facilitates assessment of patient's physiological, psychosocial, financial, cultural, and family situation and coordination of social services to address person/family needs
- Confers, negotiates, advocates, and problem-solves with physician practice groups, community providers, patients, the health care team, and Health & Aging regarding psychosocial issues, progression in plans of care, care transitions, and variances
- Models a person centered approach to support person/family directed plans and engagement, educates patient's and families on choices of care, discharge plans and promotes self-determination in decision making process
Therapist, LSW
Tricity Family Services
St. Charles, IL
05.2023 - 05.2024
- Provided individualized treatment focused therapy services and emotional support to individuals and families ranging from youth to older adults utilizing various therapeutic interventions including cognitive behavioral therapy, acceptance and commitment therapy, dialectical behavior therapy, and harm reduction and safety planning all with a trauma focused lens.
- Conducted various diagnostic assessments, developed treatment goals and objectives, and prepared/managed complex written summaries & records while managing a caseload of 25-30 clients with a goal of 92 billable hours monthly
- Provided assessment, linkage, and referral services to both prospective and current outside agencies
- Provided crisis intervention, stabilization and case management services to at-risk youth and their families to facilitate treatment for a variety of mental illnesses and emotional disturbances
- Collaborated with interdisciplinary teams, healthcare providers, other mental health agencies, and school social workers
Social Work Intern
Kane County Sheriff's Office
St Charles, IL
09.2022 - 05.2023
- Managed Anger Management and Moral Reconation Therapy groups & facilitated group therapy sessions in jail pods with clients discussing anger, cycles of abuse, moral decision making, and goal setting
- Maintained a case load of up to 32 group members
- Collaborated with clients to create a resume prior to release, prepared clients for interviews by practicing interview skills, teamed with other staff to find eligible background friendly jobs openings prior to release
Social Work Intern
Silver Oaks Behavioral Hospital
New Lenox, IL
01.2022 - 08.2022
- Carried a case load of 10-14 patients on various units
- Completed psycho-social assessments for new patients, conducted skills-based DBT group therapy
- Facilitated safety planning for patient’s discharge planning, coordinating with patient’s family and support systems
- Accomplished outcome assessments with patients and assisted social workers with coordinating discharge and treatment planning
Manager, Tricare/Patient Admin
412th Medical Group
Edwards AFB, CA
01.2019 - 07.2021
- Led 12 active duty, civilian and contract employees, overseeing COVID-19 emergency patient administration response team, tracked patient testing and briefed daily local hospital capabilities for 15 senior leaders while maintaining daily beneficiary counseling and civilian provider referral management for over 17K patients.
- Managed multiple projects simultaneously including the fusion of two outpatient records rooms to one containing 14K physical and electronic health records and merging of 3 health services functions to one new electronic health record in accordance with Defense Health policy; Directed HIPAA program, monitored training & compliance for over 300 staff, handled HIPAA complaints and investigations.
- Experience as an additional duty First Sergeant for 412th Medical Group investigating allegations, interviewing complainants and witnesses, handling health and welfare for military members, and providing linkage to necessary services.
Education
Master of Social Work -
Aurora University
Aurora, IL04-2023
Master of Science - Criminal Justice
Saint Leo University
Saint Leo, FL08-2017
Bachelor of Science - Criminal Justice
American Military University
Saint Charles, WV11-2014
Skills
- Case management
- Crisis intervention
- Assessment skills
- Motivational interviewing
- Client advocacy
- Behavioral health
- Disability support
- Case documentation
Websites
Certification
- Licensed Clinical Social Worker (LCSW), State of Illinois, 2025
- 60 Hour Domestic and Sexual Violence Certification, Mutual Ground, 2025
- Anger Management, Correctional Counseling Inc., Sept 2022
- Moral Reconation Therapy, Correctional Counseling Inc., Sept 2022
Timeline
Care Management Social Worker, LCSW
Rush Copley Medical Center
05.2024 - Current
Therapist, LSW
Tricity Family Services
05.2023 - 05.2024
Social Work Intern
Kane County Sheriff's Office
09.2022 - 05.2023
Social Work Intern
Silver Oaks Behavioral Hospital
01.2022 - 08.2022
Manager, Tricare/Patient Admin
412th Medical Group
01.2019 - 07.2021
Master of Science - Criminal Justice
Saint Leo University
Bachelor of Science - Criminal Justice
American Military University
Master of Social Work -
Aurora University