Rikkimarie Alessi
SHOREHAM
Summary
Personable and excited student with history of improving effectiveness of workplace communication and efficiency. Computer-literate professional adapts quickly to new software and programs. Bringing strong written and verbal communication skills as well as proficiency in social media management, event planning, marketing, and hospitality.
Overview
8
8
years of professional experience
Work History
Brand Ambassador
The New Heart For Life Community
01.2024 - Current
- Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
- Increased social media presence for various brands by generating quality content during marketing events and sharing it on multiple platforms.
- Enhanced brand recognition by sharing products and boosting sales.
Hospitality Intern
Urban Furnished
01.2024 - Current
- Enhanced guest satisfaction by promptly addressing concerns and providing personalized solutions.
- Streamlined check-in procedures for increased efficiency and reduced wait times for guests.
- Assisted in coordinating events, ensuring timely setup and smooth execution of all functions.
- Collaborated with team members to maintain exceptional cleanliness standards in all guest rooms and common areas.
- Provided concierge services, offering local recommendations for dining, entertainment, and attractions.
Sales Associate
Movado
10.2023 - 02.2024
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Organized cases to maintain store visual appeal, engage customers, and promote specific merchandise.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Executive Board Member
Families In Arms, Inc.
04.2016 - 01.2024
- Served as advocate and ambassador for organization by fully engaging, identifying, and securing resources and partnerships to advance mission.
- Researched potential local, regional and national funders and assisted in relationship building.
- Fostered community where families of children with Autism can benefit without stress or financial burden.
- Aided in planning and running multiple galas in various catering halls.
Direct Support Professional
Arbor Associates
01.2023 - 03.2023
- Maintained clean, safe, and well-organized patient environment.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Led patient or group recreational activities for enhanced patient outcomes.
- Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
Sales Staff Member
The East Wind Hotel
06.2021 - 09.2021
- Maintained inventory by checking stock to determine inventory levels, ordering products, expediting orders and verifying receipts.
- Utilized "The Knot" software to maintain detailed files of client accounts.
- Connected clients with specialized office managers to further plan their weddings.
- Discussed appointment opportunities, wedding plans, and catering hall details with potential clients.
Customer Service Associate
Glenn Wayne Bakery
05.2016 - 08.2018
- Planned and implemented special events to bring in new customers and drive product sales.
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Worked on social media platforms.
Education
Bachelor of Arts - Global Studies Major, Spanish Minor
Providence College
Providence, RI05.2022
MBA - Hospitality
Johnson And Wales University
Providence05.2024
Skills
- Planning and Coordination
- Sponsorship Development
- Complex Problem Solving
- Relationship and Team Building
- Organizational Development
- Integrity and Transparency
- Balanced Work Ethic
- Self-Motivated
- Policy Creation
- Public Relations
Languages
Spanish
Professional Working
Timeline
Brand Ambassador
The New Heart For Life Community
01.2024 - Current
Hospitality Intern
Urban Furnished
01.2024 - Current
Sales Associate
Movado
10.2023 - 02.2024
Direct Support Professional
Arbor Associates
01.2023 - 03.2023
Sales Staff Member
The East Wind Hotel
06.2021 - 09.2021
Customer Service Associate
Glenn Wayne Bakery
05.2016 - 08.2018
Executive Board Member
Families In Arms, Inc.
04.2016 - 01.2024
Bachelor of Arts - Global Studies Major, Spanish Minor
Providence College
MBA - Hospitality
Johnson And Wales University
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