Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Riky Tomala Solis

Glendora,NJ

Summary

Driven retail professional with a proven track record at OSL Retail Services and Walmart, excelling in customer service and cash handling. Demonstrates exceptional teamwork and problem-solving abilities, significantly enhancing customer satisfaction and loyalty. Fluent in Spanish, adept at driving sales through effective communication and merchandise display. Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.

Overview

3
3
years of professional experience

Work History

Retail Sales Associate

OSL Retail Services
11.2022 - 11.2023
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Answered questions about store policies and addressed customer concerns.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.

Cashier

Walmart
11.2020 - 10.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.

Education

High School Diploma -

Triton Regional High School
Runnemede, NJ
06.2021

Skills

  • Customer Service
  • Teamwork
  • Problem-Solving
  • Teamwork and Collaboration
  • Customer Assistance
  • Cash Handling
  • Retail Sales
  • Store Opening and Closing
  • Reliability and punctuality
  • Store maintenance
  • Stocking and Receiving
  • FLUENT IN SPANISH
  • Merchandise Display
  • Flexible Hours
  • Team Leadership

Languages

Spanish
Native or Bilingual

Timeline

Retail Sales Associate

OSL Retail Services
11.2022 - 11.2023

Cashier

Walmart
11.2020 - 10.2022

High School Diploma -

Triton Regional High School

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Riky Tomala Solis