Rileigh Childress
PLAQUEMINE,LA
Summary
Administrative professional with expertise in procurement and logistics, enhancing operational efficiency through effective patient care coordination and office management. Recognized for strong communication and adaptability in fast-paced healthcare environments, contributing to streamlined processes and collaborative team dynamics
Overview
1
1
Certification
9
9
years of professional experience
Work History
Physical Therapist Technician
Morreau Physical Therapy
Plaquemine, LA
04.2024 - Current
- Assessed patient abilities and limitations, then communicated findings to physical therapist.
- Monitored patient progress and assisted physical therapist with treatment planning.
- Supported patient care through positioning, transfers, and treatment setup.
- Performed treatment procedures according to established protocols.
- Followed infection control practices and delivered equipment training for safety compliance.
- Prepared treatment areas by cleaning and organizing equipment for readiness.
- Processed patient paperwork, admission forms, and insurance verification to streamline intake.
- Managed appointment schedules, handled rescheduling, and followed up for evaluations and treatments.
- Assisted with administrative tasks, including scheduling appointments.
- Kept therapy environment clean, safe, and organized.
- Observed patient progress during therapy sessions to support compliance.
- Completed administrative duties such as scheduling appointments, maintaining records, and ordering supplies.
- Assisted physical therapists in implementing treatment plans for diverse patient populations.
- Monitored patient progress and reported findings to enhance therapeutic outcomes.
Office Administrator
Superior Flooring And Construction
Addis, LA
02.2023 - 08.2024
- Supported upper management by managing calendars, travel plans, and appointment schedules.
- Processed incoming correspondence, including emails, letters, packages, and phone calls.
- Assisted with bookkeeping, budgeting, and payroll tasks to maintain accurate financial records.
- Updated databases for financial, personnel, and operational information.
- Helped with HR functions and supervised administrative staff.
- Tracked inventory, monitored expenses, and assisted with purchase orders and invoicing to support smooth operations.
- Coordinated schedules and appointments for management and staff meetings.
- Kept office space clean and organized to support productivity.
- Answered incoming calls professionally, routed callers to appropriate personnel or department, and recorded messages as needed.
- Prepared correspondence such as letters, emails, memos, reports, and related documents.
- Sorted emails by priority and elevated important matters to leadership.
- Streamlined office operations by implementing efficient filing and record-keeping systems.
- Coordinated scheduling for project meetings, ensuring timely communication among team members.
Inside Sales Representative
Structall Building Systems
Saint Gabriel, LA
08.2022 - 11.2022
- Answered phone calls and email inquiries, set service schedules, and arranged appointments to support customer satisfaction.
- Prepared and logged purchase orders for equipment and materials.
- Processed payments, organized customer and employee records, and updated spreadsheets.
- Managed invoices and bills, scanned and faxed documents, and scheduled social media posts to support office workflow.
- Supported problem-solving during team meetings.
- Completed general office tasks and provided daily administrative support.
- Collaborated with team members to streamline sales processes and improve efficiency.
- Joined regular training sessions to stay current on industry trends and products.
- Prepared sales proposals and quotes tailored to client specifications.
- Built and strengthened customer relationships to drive revenue growth.
- Maintained detailed records of customer interactions, orders, and account status updates.
- Developed and maintained strong relationships with clients to drive sales growth.
- Conducted regular follow-ups with prospects to ensure customer satisfaction and retention.
Office Assistant and Purchasing CO
Workbox LLC
Port Allen, LA
04.2021 - 06.2022
- Prepared purchase orders and entered payments into the system.
- Answered incoming calls and resolved inquiries quickly and professionally.
- Kept customer and employee records organized and current using company spreadsheets.
- Supported payroll preparation by gathering required documents and assisting with invoice and bill processing.
- Helped with social media content and strategy to support office operations.
- Managed purchase order entry and payment processing to maintain accurate records.
- Handled incoming calls, inquiries, emails, and scheduling support for smooth customer service.
- Maintained customer, employee, and spreadsheet files with consistent organization and updates.
- Contributed to payroll preparation by compiling documentation and supporting invoice and bill management.
- Supported office operations through help with social media content planning and strategy.
- Processed purchase orders and payments to keep transaction records current.
- Responded to calls, inquiries, emails, and scheduling needs to support customer service flow.
- Kept customer and employee records organized and up to date for easy access.
- Assisted payroll preparation by collecting documentation and supporting invoice and bill processing.
- Supported office operations with social media content planning and strategy assistance.
- Assisted with daily office operations and maintained organized filing systems.
- Supported staff with administrative tasks, including data entry and document preparation.
- Conducted research to support projects and compile relevant information.
- Communicated with clients and vendors to address inquiries and resolve issues.
- Managed daily office operations, ensuring efficient workflow and timely task completion.
- Coordinated communication between departments to facilitate project updates and information sharing.
Cashier
Walmart
Port Allen, LA
11.2017 - 01.2018
- Processed cash, checks, and card payments at point of sale to support accurate checkout and customer convenience.
- Helped customers with purchases, returns, and equipment troubleshooting to improve customer satisfaction.
- Stocked merchandise and supported customer service tasks to maintain organized shopping environment.
- Completed customer transactions accurately and efficiently in busy retail setting.
- Assisted customers with product questions and delivered strong service throughout shopping experience.
- Trained new cashiers on procedures and best practices for effective operations.
- Operated cash register and POS system to collect cash, check, and card payments.
- Accepted cash and card payments, issued receipts, and provided change.
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service, resolving inquiries and ensuring satisfaction.
Education
High School Diploma -
Plaquemine Senior High School
Plaquemine, LA05-2017
Associate of Science - Medical Assistance
River Parish Communinty College
Gonzales, LA08-2021
Skills
- Patient Care Coordination
- Clinical documentation
- Patient management
- Appointment scheduling
- Scheduling & Calendar Coordination
- Office administration
- Office management
- Customer service
- Data analysis
- Office software proficiency
- Accounting software
- Payroll management
- Vendor management
- Inventory control
- Accounts management
- Problem solving
- Record keeping
- Team Collaboration
Certification
Certified Medical Assistant, Bartender License, Food Handler Certification, Substitute Teaching Certification, First Aid Certification (Valid through 2035), CPR Certification
Timeline
Physical Therapist Technician
Morreau Physical Therapy
04.2024 - Current
Office Administrator
Superior Flooring And Construction
02.2023 - 08.2024
Inside Sales Representative
Structall Building Systems
08.2022 - 11.2022
Office Assistant and Purchasing CO
Workbox LLC
04.2021 - 06.2022
Cashier
Walmart
11.2017 - 01.2018
Associate of Science - Medical Assistance
River Parish Communinty College
High School Diploma -
Plaquemine Senior High School