Summary
Overview
Work History
Education
Skills
Timeline
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Rileigh Fink

Greencastle,PA

Summary

Offering blend of organizational skills and eagerness to learn and grow within dynamic retail environment. Brings ability to understand market trends and customer preferences, with strong analytical and communication abilities. Ready to use and develop skills in strategic planning and inventory management in Merchandise Manager role.

Overview

3
3
years of professional experience

Work History

Assistant Store Manager

Bootbarn
04.2025 - Current
  • Assisted in daily store operations, ensuring compliance with company policies and procedures.
  • Supported inventory management by monitoring stock levels and assisting in restocking efforts.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Collaborated with team members to maintain a clean, organized sales floor environment.
  • Participated in training sessions to learn product knowledge and improve service skills.
  • Helped implement promotional displays to enhance product visibility and drive sales.
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Rotated merchandise and displays to feature new products and promotions.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.

Sales Manager

American Eagle Outfitters, Inc
09.2022 - 04.2025
  • Developed and implemented sales strategies to enhance market penetration.
  • Trained and mentored junior sales staff to improve team performance.
  • Analyzed sales data to identify trends and optimize product offerings.
  • Collaborated with marketing team to align promotional activities with sales goals.
  • Conducted competitive analysis to inform pricing strategies and positioning.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.

Hostess

Olive Garden Restaurant
11.2022 - 05.2023
  • Greeted and seated guests promptly, ensuring a welcoming atmosphere.
  • Managed reservation system, optimizing table turnover and guest flow.
  • Coordinated with servers to ensure timely service and guest satisfaction.
  • Trained new staff on front-of-house procedures and customer service standards.
  • Monitored dining area for cleanliness and addressed maintenance issues swiftly.
  • Handled guest inquiries and resolved complaints effectively to enhance experience.
  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.

Education

Berkeley Springs High School
Berkeley Springs, WV
05.2022

Skills

  • Problem-solving
  • Customer service
  • Customer experience
  • Customer service and engagement
  • Retail operations
  • Inventory control
  • Store organization
  • Team building and leadership
  • Attention to detail

Timeline

Assistant Store Manager

Bootbarn
04.2025 - Current

Hostess

Olive Garden Restaurant
11.2022 - 05.2023

Sales Manager

American Eagle Outfitters, Inc
09.2022 - 04.2025

Berkeley Springs High School

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Rileigh Fink