Dynamic individual with a versatile background in sales and technical support. Recognized for strong attention to detail and time management expertise, ready to leverage skills to drive customer retention and support complex tasks.
Overview
2
2
years of professional experience
Work History
Sales Representative
Leaf Filter
Fredrick MD
05.2025 - 08.2025
Developed product knowledge to effectively communicate benefits to potential customers.
Conducted client outreach through verbal communication to generate leads.
Assisted in interviews along with the hiring process.
Provided exceptional customer service by addressing inquiries and resolving potential issues promptly.
Pool Technician
Aquatic Solutions
Frederick, MD
05.2024 - 08.2024
Maintained pool chemical levels to ensure water quality and safety standards.
Assisted in routine pool maintenance tasks, including cleaning and equipment checks.
Operated various pool maintenance tools and equipment effectively and safely.
Learned troubleshooting techniques for common pool equipment malfunctions.
Adapted quickly to new procedures and safety protocols in fast-paced environments.
Provided support to senior technicians during complex repairs and installations.
Engaged with clients to address service inquiries and provide product information.
Brushed pool walls and floors to reduce algae and slime formation and prevent staining.
Ensured client retention with consistent delivery of high-quality pool maintenance services.
HVAC Assistant
Destination HVAC
Frederick, MD
05.2023 - 01.2024
Assisted technicians in installing HVAC systems, ensuring compliance with safety standards.
Conducted routine maintenance checks on equipment to enhance operational efficiency.
Supported troubleshooting efforts by diagnosing issues and recommending appropriate solutions.
Maintained accurate inventory records for HVAC parts and supplies to streamline operations.
Enhanced knowledge of HVAC systems through ongoing training and practical experience in the field.
Supported senior technicians in the installation, repair, and maintenance of various HVAC systems.
Increased longevity of HVAC systems by performing preventive maintenance.
Collaborated with other professionals, such as electricians and plumbers, to ensure seamless integration of HVAC systems into building structures.