Summary
Overview
Work History
Education
Skills
Timeline
Generic

Riley Ambrose

Summary

Dynamic individual with a versatile background in sales and technical support. Recognized for strong attention to detail and time management expertise, ready to leverage skills to drive customer retention and support complex tasks.

Overview

2
2
years of professional experience

Work History

Sales Representative

Leaf Filter
Fredrick MD
05.2025 - 08.2025
  • Developed product knowledge to effectively communicate benefits to potential customers.
  • Conducted client outreach through verbal communication to generate leads.
  • Assisted in interviews along with the hiring process.
  • Provided exceptional customer service by addressing inquiries and resolving potential issues promptly.

Pool Technician

Aquatic Solutions
Frederick, MD
05.2024 - 08.2024
  • Maintained pool chemical levels to ensure water quality and safety standards.
  • Assisted in routine pool maintenance tasks, including cleaning and equipment checks.
  • Operated various pool maintenance tools and equipment effectively and safely.
  • Learned troubleshooting techniques for common pool equipment malfunctions.
  • Adapted quickly to new procedures and safety protocols in fast-paced environments.
  • Provided support to senior technicians during complex repairs and installations.
  • Engaged with clients to address service inquiries and provide product information.
  • Brushed pool walls and floors to reduce algae and slime formation and prevent staining.
  • Ensured client retention with consistent delivery of high-quality pool maintenance services.

HVAC Assistant

Destination HVAC
Frederick, MD
05.2023 - 01.2024
  • Assisted technicians in installing HVAC systems, ensuring compliance with safety standards.
  • Conducted routine maintenance checks on equipment to enhance operational efficiency.
  • Supported troubleshooting efforts by diagnosing issues and recommending appropriate solutions.
  • Maintained accurate inventory records for HVAC parts and supplies to streamline operations.
  • Enhanced knowledge of HVAC systems through ongoing training and practical experience in the field.
  • Supported senior technicians in the installation, repair, and maintenance of various HVAC systems.
  • Increased longevity of HVAC systems by performing preventive maintenance.
  • Collaborated with other professionals, such as electricians and plumbers, to ensure seamless integration of HVAC systems into building structures.

Education

Bachelor of Science - Sports Marketing

Shepherd Unviersity
Shepherdstown, WV
05-2026

Skills

  • Interpersonal communication skills
  • Product and service knowledge
  • Process improvement
  • Time management
  • Team leadership
  • Attention to detail
  • Solutions planning

Timeline

Sales Representative

Leaf Filter
05.2025 - 08.2025

Pool Technician

Aquatic Solutions
05.2024 - 08.2024

HVAC Assistant

Destination HVAC
05.2023 - 01.2024

Bachelor of Science - Sports Marketing

Shepherd Unviersity