Riley Anglin
WARSAW,IN
Summary
Organized Manager who builds positive rapport, inspire trust to guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor looking to grow personally and professionally.
Overview
14
14
years of professional experience
Work History
Team Leader
Eassist Dental Solutions
06.2022 - Current
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Built strong relationships with customers through positive attitude and attentive response.
Lead Success Consultant
Eassist Dental Solutions
07.2021 - Current
- Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
- Ensuring accuracy for posting all insurance payments for multiple clients.
- Keeping AR over 60-90 at zero for insurance
- Patient billing accounts
- Insurance verifications
- Ensuring a good team dynamic between the office and the remote eassist team
Office Manager
P1 Dental Partners
08.2009 - Current
- EFDA dental assistant for 10 years performing all the clinical necessities for the patients.
- Payroll, managing Employees Time off and Hours
- Developing internal systems for front office, new patient intake forms, verbiage for phone calls, financial arrangements, insurance verifications.
- Maintained and managed all insurance accounts/aging
- Maintained and managed all patient accounts
- Send proper accounts to collections
- Follow DSO internal processes for the company with reporting, goal tracking, budget markers.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Education
General Studies
Indiana Purdue University Fort Wayne
Warsaw Community High School
Warsaw, IN06.2010
Skills
- Mentoring
- Overtime Management
- Client Satisfaction
- Employee Evaluation
- Setting realistic and achievable goals for teams
- Having hard conversations with clients and teams
- Accessing the situation and giving a result driven solution
- Time management
Timeline
Team Leader
Eassist Dental Solutions
06.2022 - Current
Lead Success Consultant
Eassist Dental Solutions
07.2021 - Current
Office Manager
P1 Dental Partners
08.2009 - Current
General Studies
Indiana Purdue University Fort Wayne
Warsaw Community High School
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