Riley Austin
Charlotte,NC
Summary
Developed strong customer service and multitasking skills in a high-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining a positive and professional attitude. Seeking to transition into a new field, leveraging skills in effective communication and team collaboration.
Overview
4
4
years of professional experience
Work History
Server and Hostess
Fresh Wood Fired Pizza and Pasta
08.2022 - 02.2025
- Provided attentive customer service by taking orders, answering menu questions, and ensuring guest satisfaction throughout their dining experience
- Delivered food and beverages promptly and accurately while maintaining high standards of presentation and hospitality
- Maintained a clean and organized dining area, assisting team members to support efficient restaurant operations
- Handled payments and processed transactions
Barista and Cashier
One 4 Coffee
06.2022 - 08.2022
- Prepared and served handcrafted coffee, espresso drinks, and smoothies, ensuring consistency in flavor and representation.
- Built strong customer relationships by remembering regulars' orders and creating a personalized experience.
- Worked collaboratively with team members to ensure smooth operations during peak hours.
Barista and Cashier
Starbucks
12.2021 - 08.2022
- Maintained cleanliness and organization of the workspace, including coffee machines and prep stations. Worked efficiently in a fast-paced environment, handling multiple orders while maintaining accuracy.
- Crafted high-quality coffee and espresso beverages while ensuring accuracy and customization for customer preferences.
- Engaged with customers to provide product recommendations and promote seasonal offerings.
Barista and Cashier
Dunkin Donuts
05.2021 - 08.2021
- Provided fast, friendly customer service by accurately taking orders and handling transactions.
- Prepared and served various coffee, espresso, and specialty drinks while maintaining quality and consistency.
- Assisted in inventory management by restocking supplies and monitoring product levels.
Education
Finance
University of North Carolina at Charlotte
Charlotte, NC05.2027
Skills
- Attention to Detail
- Multitasking
- Customer Service
- Collaborative
- Hospitality service expertise
- Strong work ethic
Timeline
Server and Hostess
Fresh Wood Fired Pizza and Pasta
08.2022 - 02.2025
Barista and Cashier
One 4 Coffee
06.2022 - 08.2022
Barista and Cashier
Starbucks
12.2021 - 08.2022
Barista and Cashier
Dunkin Donuts
05.2021 - 08.2021
Finance
University of North Carolina at Charlotte
Awards
Recipient of the Paddison Family Scholarship, Recipient of the Josephine H. McCoy Scholarship
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