Riley Bensel
Del Lago Golf Course
TUCSON,AZ
1
Language
1
Certification
5
years of professional experience
Reliable professional with over four years of experience in outside service roles. Known for exceptional customer service, safety awareness, and a strong work ethic, consistently contributing to a well-maintained facility and positive guest interactions.
Work History
Outside Service Attendant
4 Years 9 Months- Monitored course conditions, reporting any issues to ensure safety and quality play.
- Assisted with setup and breakdown of events, enhancing overall operational efficiency at the course.
- Trained new attendants on procedures, promoting adherence to safety standards and best practices.
- Delivered exceptional customer service by greeting and assisting golfers on the course.
- Maintained cleanliness and organization of golf carts and equipment for optimal player experience.
- Developed strong rapport with regular patrons, fostering a welcoming atmosphere throughout the facility.
- Contributed to a well-maintained facility by performing routine maintenance tasks on golf carts and equipment.
- Maintained cleanliness of golf carts, ensuring a positive experience for all patrons.
- Contributed to ongoing staff education efforts by participating in training sessions and sharing knowledge gained with fellow outside service attendants.
- Assisted event coordinators in setting up tournaments or special functions at the course, ensuring a successful outcome for all parties involved.
- Provided exceptional customer service while assisting guests with loading and unloading their golf bags onto carts.
- Ensured smooth transitions between rounds for players by organizing and cleaning golf clubs as needed.
- Enhanced customer satisfaction by efficiently greeting and assisting guests upon arrival at the golf course.
- Promoted a friendly atmosphere by engaging in conversation with members and guests about current events or other relevant topics.
- Fostered a positive work environment by maintaining open lines of communication with coworkers and supervisors, addressing any concerns or issues as they arose.
- Maintained clean and orderly work station.
- Cleaned up gas and other spills in accordance with spill procedures.
- Built trustful relationships with customers to encourage return visits.
- Facilitated sales of services and goods.
- Built and established positive relationships with patrons, team members and supervisors.
- Monitored guests and enforced rules, maintaining safety for visitors and staff.
- Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
- Performed troubleshooting and routine maintenance to keep equipment in optimal working condition.
- Set up promotional displays and equipment for special events and activities.
- Followed posted height and age restrictions and denied access to attraction for guests under minimum requirements.
Education
High School Diploma
- Completed AP course in [Ap pre calc, pre ap english, Ap english]
- [3.7] GPA
- Extracurricular Activities: [Basketball player and track athlete]
Skills
Customer service
Facility maintenance
Cash handling proficiency
Vehicle operation
Cleanliness and hygiene
Safety awareness
Heavy lifting
Punctual and reliable
Customer assistance
Self-motivated
Equipment management
Adaptability
Certification
- [Food handlers license] Training - [senior year]
Languages
asl
Elementary
Timeline
Outside Service Attendant
Del Lago Golf Course
11.2021 - CurrentRead More
Marana Highschool
High School Diploma
Read More