Meticulous professional with strong expertise in customer service and staff training, recognized for exceptional communication and problem-solving skills, poised to enhance team success and elevate customer experiences.
Overview
4
4
years of professional experience
Work History
Fountian
Friendlys Family Resturant
Naugatuck
08.2021 - Current
Assisted with customer requests and answered questions to improve satisfaction.
Completed day-to-day duties accurately and efficiently.
Conducted role-playing exercises to improve customer interaction skills.
Trained new waitstaff on menu items and service standards.
Coordinated with management to address training needs and gaps.
Maintained cleanliness and organization of the fountain area.