Riley Bushey
Pottsboro
Summary
Results-driven financial management professional with a strong record at Culligan Water, specializing in budget optimization and customer service enhancement. Demonstrated expertise in innovative recruitment strategies and effective contract negotiation, ensuring compliance and delivering exceptional results. Proven leadership abilities cultivate positive workplace environments, complemented by a tech-savvy approach that supports significant growth initiatives. Aiming to leverage business acumen in challenging roles to consistently excel under pressure and tight deadlines.
Overview
5
5
years of professional experience
Work History
Officer Manager
Culligan Water
Denison
03.2024 - 03.2025
- Provided guidance to team members on how to effectively complete tasks within established timelines.
- Responded promptly to customer inquiries or complaints in a polite manner.
- Identified needs of customers promptly and efficiently.
- Oversaw financial budgeting and fiscal management to optimize resources.
- Implemented strategies to take advantage of new opportunities.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Analyzed company's expenditures and developed financial models.
- Negotiated contracts and agreements with vendors and partners.
- Checked postings and documents for correctness, accuracy and proper coding.
- Compiled current budget data from estimated revenues, expenses and prior budgets.
- Ensured compliance with local, state, and federal government reporting requirements and tax filings.
- Performed account analysis as required by management.
- Organized and maintained documents, files and records.
- Identified and corrected improper cases of data entry to prevent data redundancies and integrity failures.
- Established work procedures or schedules to organize daily work of administrative staff.
- Resolved customer complaints related to incorrect or incomplete data entries within established timelines.
- Utilized job-related software to prepare change of address records and issue service discontinuance orders.
- Identified potential risks associated with projects and developed mitigation plans accordingly.
- Applied quantitative and qualitative analysis techniques to evaluate solution effectiveness.
HR Recruiter
Infinite Talent Solutions
Remote
02.2020 - 03.2024
- Assisted in creating a positive candidate experience by providing timely updates throughout the recruitment process.
- Developed and implemented innovative recruiting strategies to attract diverse talent.
- Read, analyzed, and interpreted various internal and external documents and reports.
- Developed and maintained a network of contacts to help identify and source qualified candidates.
- Maintained current knowledge of equal employment opportunity and affirmative action guidelines and laws.
- Reviewed resumes and applications to determine which candidates met the position criteria.
- Maintained and updated organizational charts, employee handbooks or performance evaluation forms.
- Maintained accurate records of all recruiting activities within applicant tracking system.
- Assisted with the onboarding process for new hires.
- Utilized various sourcing methods including social media, job boards, and networking events.
- Analyzed employment-related data and prepared reports.
- Trained and mentored newer recruiters in successful strategies for interviewing and qualifying candidates.
- Documented processes related to problem resolution and created training materials for new staff members.
- Prepared detailed reports summarizing problem analysis, solutions, and results.
- Developed strategies for improving customer experience by proactively addressing potential obstacles or difficulties.
- Resolved customer service issues as needed.
- Developed and implemented customer service standards to ensure quality customer service.
- Monitored customer service calls and emails to identify areas of improvement in customer service processes.
- Greeted guests and provided customer service.
Education
High School Diploma -
Enid High
Enid, OK05-2016
Skills
- Financial management
- Document management
- Contract negotiation
- Budget analysis
- Data entry
- Customer service
- Recruitment strategies
- Employee onboarding
- Compliance reporting
- Problem resolution
- Team leadership
- Data analysis
- Performance evaluation
- Time management
- Budgeting
- Document organization
- Account reconciliation
- Microsoft Excel
- Problem solving
- Team guidance
- Work process optimization
- Bookkeeping software
- Accounting
Timeline
Officer Manager
Culligan Water
03.2024 - 03.2025
HR Recruiter
Infinite Talent Solutions
02.2020 - 03.2024
High School Diploma -
Enid High
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