Summary
Overview
Work History
Education
Skills
Timeline
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Riley Bussey

Stephenville,TEXAS

Summary

Reliable team member with background in fast-paced environments including retail and hospitality. Possess strong communication skills, demonstrating ability to work collaboratively with diverse teams. Consistently contributed to customer satisfaction and business operations efficiency in previous roles. Known for problem-solving capabilities and adaptability across various tasks.

Overview

3
3
years of professional experience

Work History

Togo Lead/Server

Texas Roadhouse
Frisco, TX
06.2023 - 08.2024
  • Managed the togo staff, delegating tasks and ensuring timely completion.
  • Ensured all food orders were accurate and delivered promptly to customers tables.
  • Assisted with training new employees on proper table setting, menu knowledge, and customer service techniques.
  • Performed cashier duties such as taking payments from customers and making change accurately.
  • Provided exceptional customer service to guests, resolving any issues that arose in a professional manner.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Took orders from customers accurately and in a timely manner.
  • Responded efficiently to guest inquiries and complaints in a professional manner.

FOH Manager

Chick-fil-A
Frisco, TX
11.2021 - 01.2022
  • Monitored employee performance to ensure compliance with company standards.
  • Assigned tasks to FOH staff members according to their abilities and experience levels.
  • Trained new staff on proper customer service techniques, policies and procedures.
  • Resolved customer complaints in a professional manner while maintaining brand integrity.
  • Encouraged team collaboration among front-of-house employees in order to create an enjoyable work environment.
  • Managed day-to-day restaurant operations with focus on quality and meeting customer expectations.

Education

Bachelor of Science - Biomedical Sciences

Tarleton State University
Stephenville, TX
05-2028

High School Diploma -

Lebanon Trail High School
Frisco, TX
05-2024

Skills

  • Teamwork and Collaboration
  • Guest Relations
  • Team Leadership
  • Training and coaching
  • Time Management
  • Organizational Skills
  • Strong Work Ethic

Timeline

Togo Lead/Server

Texas Roadhouse
06.2023 - 08.2024

FOH Manager

Chick-fil-A
11.2021 - 01.2022

Bachelor of Science - Biomedical Sciences

Tarleton State University

High School Diploma -

Lebanon Trail High School

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Riley Bussey