Hi, I’m
Riley Carlson
West Salem,OH
Summary
Dependable server and bartender successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
3
years of professional experience
Work History
On Tap Bar & Grill
Server/Bartender
2021.08 - 2023.02 (1 year & 6 months)
Job overview
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Kept register accurate through correct billing, payment processing and cash management practices.
Pigtails BBQ
Owner/Operator
2021.09 - 2022.06 (9 months)
Job overview
- Planned daily menus and prepped food for service.
- Greeted customers, answered menu questions and responded to complaints.
- Accepted orders and packed food for takeout and delivery.
- Assisted food prep and assembly on line and served 50 to 500 customers per setup
- Calculated operating budget, set menu prices and worked with suppliers to stock inventory.
- Monitored expenditures and identified areas to maximize budget and minimize costs.
Westfield Country Club
Server/Bartender
2021.05 - 2021.08 (3 months)
Job overview
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Education
Baldwin Wallace College , Berea, OH
Bachelor of Arts from Sport Management
10.2021
Skills
- Food and Beverage Pairings
- Price Memorization
- Suggestive Selling
- Cash Handling
- Menu Memorization
- Guest Relations Management
- High-Energy and Stamina
Timeline
Owner/Operator
Pigtails BBQ
2021.09 - 2022.06 (9 months)
Server/Bartender
On Tap Bar & Grill
2021.08 - 2023.02 (1 year & 6 months)
Server/Bartender
Westfield Country Club
2021.05 - 2021.08 (3 months)
Baldwin Wallace College
Bachelor of Arts from Sport Management
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