Summary
Overview
Work History
Education
Skills
Awards
Timeline
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Riley Chazen

Fayetteville,Arkansas

Summary

Experienced and adaptable financial services professional known for exceptional client relations. Organized server adept at delivering outstanding customer service and resolving issues promptly. Demonstrates resilience and positivity in high-stress, fast-paced settings.

Overview

5
5
years of professional experience

Work History

Server

Walk On's Sports Bistreaux
08.2022 - Current
  • Created a fun welcoming experience for all guests
  • Participated in all steps of service in a fast paced environment, turning tables quickly and efficiently to accommodate 50-100 customers per shift at a national chain restaurant
  • Warmly greeted new and returning customers and developed relationships resulting in customer loyalty.

Financial Advisor Intern

Northwestern Mutual
05.2023 - 09.2023
  • Worked alongside experienced advisors in joint work tasks with prospects
  • Joined weekly meetings, training and monthly progress reports
  • Engaged in phoning language setting 20 meetings per week keeping a minimum of 10, and attending all financial planning meetings with customers and prospects
  • Involved in creating a personalized, professional financial plan for prospects
  • Maintained accurate, up-to-date financial spreadsheets and databases fore reliable reference
  • Prepared and posted financial journal entries using technically relevant software

Line Employee, Cashier, Trainer and Marketing Model

Waterway Carwash
04.2019 - 05.2023
  • Responsible for providing the highest quality/positive car wash experience for our customers
  • Detailed cars, engaged in meaningful conversations with customers as well as worked behind the counter as a cashier
  • Cash/credit card management
  • Direct customer sales experience for select upgraded and new car wash memberships to customers
  • Recognized by Waterway franchise ownership and management and provided opportunities to support several locations in the St.Louis area
  • Inventory control, planograms, and FIFO stocking merchandise.

Server / Trainer

Ya Ya's Euro Bistro
05.2021 - 08.2022
  • Memorized over 30 menu items and rotating specials in order to give customized recommendations to guests, including a detailed beer, wine, and cocktail list
  • Swiftly and successfully resolved conflict resulting in customer satisfaction 100% of the time
  • Formally trained new hires on menu items, computer systems, company standards, and customer service expectations.

Education

Undergraduate - Marketing

University of Arkansas
05.2024

High School diploma -

Pattonville High School
12.2020

Skills

  • Ability to work under pressure, actively determined, inclusive, and hardworking
  • Ability to achieve a common goal while working with a team
  • Extroverted and works well with others
  • Excellent written and verbal communications
  • Independent thinker and requires minimal supervision
  • Direct point of Sales experience
  • Certified to sell health and life insurance in the state of Missouri

Awards

Qualified for Dean's list at the University of Arkansas Nominated for the academic scholarship award at the University of Arkansas (90% of out of state tuition covered) Summa Cum Laude (high school)- recognizes students who have a cumulative GPA of 4.0+ Employee of the month (Waterway)- acknowledges hard work and dedication

Timeline

Financial Advisor Intern

Northwestern Mutual
05.2023 - 09.2023

Server

Walk On's Sports Bistreaux
08.2022 - Current

Server / Trainer

Ya Ya's Euro Bistro
05.2021 - 08.2022

Line Employee, Cashier, Trainer and Marketing Model

Waterway Carwash
04.2019 - 05.2023

Undergraduate - Marketing

University of Arkansas

High School diploma -

Pattonville High School

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Riley Chazen