Riley Chickoree
Monroe,NC
Summary
Proficient Hardware Technician with strong system repair and debugging skills. Self-motivated and driven to identify opportunities to provide customer support. Offering expert-level hardware knowledge.
Overview
6
6
years of professional experience
Work History
Hardware Technician
Cabaret Systems
Charlotte, NC
06.2022 - Current
- Investigated hardware product issues involving materials and software and devised solutions.
- Maintained technology equipment performance by configuring, diagnosing and repairing hardware.
- Maintained detailed documentation through all phases of development, testing and analysis to enhance organizational productivity.
- Installed computer systems and maintained them through updating or replacing equipment.
Concessions Manager
Show Pros Entertainment Services
Charlotte, NC
07.2021 - Current
- Supervised food and beverage personnel.
- Coordinated concession team. Make sure they know their computer system
- Purchased food items, supplies and equipment in alignment with strict budgets.
- Work on accounting money and profit for all concession stands, pay out employee tips.
Office Assistant
Show Pros Entertainment Services
Charlotte, NC
09.2021 - 05.2022
- Completed clerical tasks such as filing, copying, and distributing mail.
- Maintained and updated office records, both digital and physical.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
Customer Service Representative
Harris Teeter Inc
03.2020 - 02.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Managed front end staff, coordinated breaks, and closing duties.
Floor Staff
Stone Theatres
Indian Trail, NC
11.2017 - 03.2020
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Sold tickets in box office. Sold concession goods.
Education
High School Diploma -
Central Academy Of Technology And Arts
Monroe, NC06.2019
Skills
- Computer Hardware Troubleshooting
- Electronics Troubleshooting
- Hardware Design
- Helpdesk Support
- Hardware Installation
- Network Administration
- Technical Support
- Technical Problem Solving
- Project Management
- Hardware Repair
- Customer Relationship Management
- Customer Service
Timeline
Hardware Technician
Cabaret Systems
06.2022 - Current
Office Assistant
Show Pros Entertainment Services
09.2021 - 05.2022
Concessions Manager
Show Pros Entertainment Services
07.2021 - Current
Customer Service Representative
Harris Teeter Inc
03.2020 - 02.2022
Floor Staff
Stone Theatres
11.2017 - 03.2020
High School Diploma -
Central Academy Of Technology And Arts